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    Assistant Restaurant Manager - Belfast, United Kingdom - Hastings Hotels

    Hastings Hotels
    Hastings Hotels Belfast, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

    We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

    Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Assistant Restaurant Manager at the exclusive Grand Central Hotel.

    Supported by our inspiring Grand Cafe Manager, Michael Sheppard, you will provide leadership to our Food and Beverage team, ensuring the smooth day-to-day management of our busy Grand Cafe. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.

    The successful candidate will have worked in a busy Restaurant environment and be able to lead, motivate and support your team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. As Assistant Restaurant Manager you will have a fully flexible approach as working patterns will include days, evenings, nights and weekends as required. Hours vary, but typical shift patterns include 7am to 3pm and 3pm to 11pm.

    The salary for this full-time position is £26,000 per annum.

    In addition to a competitive salary, aligned to your experience, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits here.

    The company reserves the right to apply enhanced short-listing criteria.

    To find out more about Hastings Hotels and what our company offers please visit

    Hastings Hotels is an Equal Opportunities Employer.

    About The Role

    To assist with the management of the Restaurant for the greatest enjoyment of the guests and maximum profit contribution to the hotel.

    1. To take responsibility for the effective leadership of the restaurant employees in the absence of the Restaurant Manager, to ensure the efficient operation of the Restaurant and the delivery of Hastings product and service standards.

    2. To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.

    3. To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.

    4 To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.

    5. To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.

    6. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.

    7. To ensure you and the team respond assist guests with any reasonable request for hotels services.

    8. To ensure you and the team respond to complaints and find the appropriate solution.

    9. To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

    10. To ensure the restaurant area, fixtures and equipment are properly maintained and presented to Hastings standards.

    11. To ensure the security of restaurant and storage areas is maintained at all times.

    12. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

    13. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

    14. To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs.

    15. To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position.

    16. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

    17. Any other duties as required by management

    About You

    We would love you to have some similar previous experience

    Skills Needed

    Hospitality

    About The Company

    Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

    Company Culture

    Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

    Desired Criteria

    • Previous food and beverage management experience

    Required Criteria

    • Right to Work in the United Kingdom
    • Good Command of English Language
    • Educated to GCSE standard or equivalent with grades A-C in English and Maths
    • Work well under pressure and be a team player
    • Must have excellent attention to detail
    • Smart well groomed appearance is essential
    • Good communication and basic numeracy skills
    • Must have previous food and beverage supervisory experience

    Closing DateFriday 10th May, 2024

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