- Passionately drive a continuous improvement culture to achieve breakthrough performance in quality, service delivery, cost, and growth
- Support the Area Service Leaders by continuously assessing team members, to identify any skill, knowledge, or behaviour gaps
- Provide a high-quality service to our clients and actively contribute to the overall improvement of the Service Department and identify new opportunities
- To assist in fault diagnosis when required across our full machine portfolio and to aid the engineers in repairing/resolving faults and learning how to do so for future reference.
- To ensure that whenever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns. If a return visit is necessary, this must be carried out at the soonest opportunity
- Continually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair
- Be aware of any potential cases of client dissatisfaction and take appropriate action to avoid the potential becoming actual dissatisfaction
- Deal with any complaints in an appropriate manner ensuring they are addressed as quickly as possible including reporting these to your line manager
- Provide technical support / service call absence cover to a team of engineers
- Undertake and deliver any project-based work as required.
- Actively support all others in reaching their targets and KPI's
- Process Stocktakes and report valuation to the Area Service Leaders
- Attend and positively contributed to structured and documented bi-weekly meetings with your team
- Strong communicator and the ability to present information clearly
- Strong leadership and decision-making abilities
- Ability to multi-task and manage tight timescales effectively
- Impeccable attention to detail
- A strong team player but confident working independently
- Self-motivated and the ability to act upon own initiative
- Ability to work well under pressure and process driven
- Professional, positive and hold high levels of integrity
- The ability to prioritise work and pre-empt upcoming challenges and put the plans in place to prevent/overcome the challenges before they arise
- Computer Literature with knowledge of excel, emails, powerpoint, word, and an appetite to learn and understand our database.
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- You're supported by a strong leadership team
- Company phone and laptop are provided
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Non-profit Organizations and Primary and Secondary Education-
Mobile Merchandiser/Joy Ambassador
3 weeks ago
Selecta Hemel Hempstead, United Kingdom Full timeAbout Selecta · Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Joy Ambassador to join our team and ensure a high level of customer service provid ...
-
Senior Relief Vending Operative/ Joy Ambassador
3 weeks ago
Selecta Hemel Hempstead, Hertfordshire, United KingdomSign in to save Senior Relief Vending Operative/ Joy Ambassador at Selecta . · Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Senior Relief Vendi ...
-
Senior Relief Vending Operative/ Joy Ambassador
2 weeks ago
Selecta Hemel Hempstead, Hertfordshire, United Kingdom2 weeks ago Be among the first 25 applicants · Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. · Your job seeking activity is only visible to you. Email Welcome back · Sign in to s ...
-
Selecta Hemel Hempstead, United Kingdom Full timeWould you like to join an innovative global industry leader and food tech pioneer? We are hiring a Senior Technical Joy Ambassador to join Selecta UK&I, to support the Area Service Leader and Field based Technical Joy Ambassadors with technical and client support across our portf ...
-
Selecta Hemel Hempstead, United Kingdom Full timeWould you like to join an innovative global industry leader and food tech pioneer? We are hiring a Senior Technical Joy Ambassador to join Selecta UK&I, to support the Area Service Leader and Field based Technical Joy Ambassadors with technical and client support across our portf ...
-
Mobile Merchandiser/Joy Ambassador
1 week ago
Selecta Milton Keynes, United Kingdom Full timeSelecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/ Joy Ambassador to join our team and ensure a high level of customer service p ...
-
Mobile Merchandiser/Joy Ambassador
1 week ago
Selecta Milton Keynes, United Kingdom Full timeSelecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser/ Joy Ambassador to join our team and ensure a high level of customer service p ...
-
Mobile Vending Operative/ Joy Ambassador
2 weeks ago
Selecta Westminster, United Kingdom Full timeAbout Selecta · Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Joy Ambassador to join our team and ensure a high level of customer service provid ...
-
Promotional Brand Ambassador
1 week ago
Elevate Staffing Rickmansworth, United KingdomPromotional Brand Ambassadors & Event staff · We're looking for proactive and charismatic people who thrive on engaging with the public and being out and about No two days are ever the same in the world of promotions - that's what makes it interesting You could be delivering VR e ...
-
Sports Marketing Specialist
3 weeks ago
Lululemon London, United KingdomWho We Are · lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the worl ...
-
Mascot/brand Ambassador
2 weeks ago
5Mins AI London, United KingdomResponsibilities: · - Perform as the mascot character or Brand Ambassador at the WoL Conference on the 30th and 31st of January · - Engage with the audience and create a fun and entertaining atmosphere · - Interact with fans, take photos · - Educate and promote team or company va ...
-
Office Admin
1 week ago
Dancing With Louise North London, United KingdomDWL is Growing We are seeking an exceptional individual to join our team as a Customer Service & Office administrator. · As the Customer Service & Office administrator for DWL, you'll be the first point of contact for hundreds of families, responding speedily to all customer issu ...
-
New Store Opening Training Support
2 weeks ago
Popeyes - UK London, United Kingdom**From Louisiana to London**..** Y'all ready for this?** · Welcome to Popeyes Founded in New Orleans in 1972. It all started with one small restaurant with a big idea that turned into a craze that swept America. · Join the UK team who have recently launched '**The Chicken Sandwic ...
-
Brand Representative
3 weeks ago
DreamLine solutions Hounslow, United Kingdom**About us** · DreamLine Solutions Ltd is seeking a Happiness Ambassador to create an atmosphere of positivity and camaraderie within our dynamic team. Your role involves organizing engaging activities, fostering a vibrant work culture, and spreading joy throughout our workspace. ...
-
Senior Sous Chef
3 weeks ago
13th Street Hospitality London, United Kingdom Full timeWhat we will give you : · Starting Pay is £45,000.00 per year, with promotional opportunities available this year · The opportunity to work within an award-winning restaurant brand and an exciting, new launch in the UK. · Opportunities for your own continuous development with a ...
-
Head of IT Service Delivery
2 weeks ago
TikTok London, United KingdomResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · At T ...
-
Editor, London
2 weeks ago
Glossier London, United Kingdom**Overview**: · Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in ...
-
Promotional Brand Ambassador
1 week ago
Elevate Staffing London, United KingdomPromotional Brand Ambassadors & Event staff · We're looking for proactive and charismatic people who thrive on engaging with the public and being out and about No two days are ever the same in the world of promotions - that's what makes it interesting You could be delivering VR e ...
-
Procurement Specialist
2 weeks ago
TikTok London, United KingdomResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · At T ...
-
Event Casual Front of House 21.05-23.05
1 week ago
Iberica Farringdon London, United Kingdom**Waiters/Waitress Pay: £ £14.52 including Tronc for ** · Iberica is a group of premium Spanish Restaurants delivering **memorable Spanish gastronomy** to our guests since 2008. · We are looking for **Waiters and Waitresses **who want to join a **welcoming, supportive, and hard-w ...
Senior Field Service Engineer/Technical Joy Ambassador - Hemel Hempstead, Hertfordshire, United Kingdom - Selecta
Description
Senior Field Service Engineer/Technical Joy Ambassador
2 weeks ago Be among the first 25 applicants
Would you like to join an innovative global industry leader and food tech pioneer? We are hiring a Senior Technical Joy Ambassador to join Selecta UK&I, to support the Area Service Leader and Field based Technical Joy Ambassadors with technical and client support across our portfolio. As a Senior Technical Joy Ambassador you will proactively liaise with our Internal and external stakeholders along with Manufacturers to ensure we deliver exceptional client service, achieve budget, and develop our people.
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between. Responsibilities:Seniority level
Employment type
Job function
Referrals increase your chances of interviewing at Selecta by 2x
Get notified about new Senior Field Service Engineer jobs in Hemel Hempstead, England, United Kingdom .
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London Area, United Kingdom £32,000 - £35,000 6 hours ago
Technical Support Specialist (Remote - EU)
London, England, United Kingdom 1 month ago
Technical Support Specialist - Hedge Fund - London
Uxbridge, England, United Kingdom 6 days ago
Hammersmith, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr