Export and Investment Digital Services Monitoring - London, United Kingdom - Department for Business and Trade

Department for Business and Trade
Department for Business and Trade
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £39,384 - £46,715
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:
  • Senior Executive Officer
    Contract type:
  • Permanent
    Business area:
  • DBT
  • DG COO
  • Digital, Data & Technology
    Type of role:
  • Analytical
  • Statistics
    Working pattern:
  • Flexible working, Fulltime, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, SalfordAbout the job

Job summary:


The Monitoring and Evaluation Strategy and Delivery team


This is a relatively new multi-disciplinary team of 17 analysts (Statisticians, Social Researchers, Performance Analysts and Economists) sitting at the heart of all that we do in DDaT to secure accountability and learning.

Digital is a large area of spend for DBT year on year.

Developing a comprehensive Monitor and Evaluation (M&E) programme to understand what works, what does not work and why, is paramount.

The team is the first step to create and deliver an M&E Strategy for all DDaT products and services.

The team is setting up the framework for key performance indicators, undertaking bespoke holistic evaluations and the measurement of HMT compliant VfM to support fiscal events.

This is vital to understanding how the resources are being used, support the continuous learning and understand the economic impact.


The team's aim is to fulfil the ambition reflected in the NAO review of Exports which highlighted DBT's digital services do not yet provide the export support that some businesses need.

Through embedding comprehensive M&E the team will support the continuous improvement of Digital products and services.


The Role


The post holder will support the Head of M&E in Export and Investment team in devising the programme of work to ensure robust monitoring and evaluation.

The team covers all aspects of evaluation including the rationale for designing exports support services delivered digitally, ensuring these services collect the right information for monitoring, and building an understanding of "what works" and what doesn't for the DDaT services.

We also do bespoke evaluations in alignment with existing approaches in the Department for the area of interest. The postholder will work closely with analysts across the Department to ensure consistency on methodology and data quality.


Find out about life at DBT, our benefits and meet the team by watching our recruitment video,
visiting our website
or reading our blog**
Job description:In this role you will be responsible for:

  • Devising M&E plans, securing agreement, undertaking research, analysis and reporting
  • Developing and running inhouse digital surveys inception, questionnaire development, cognitive testing, fieldwork, analysis and reporting
  • Analysis of existing data on performance (satisfaction and reported impact)
  • Designing how data is collected on export support services, including directly through the digital services, survey questions in existing DBT surveys and by embedding customer satisfaction measures in the products
  • Leading on rapid evidence assessments and synthesising existing evidence on exporter issues and perceptions and on "what works" for business support
  • Contributing to the work by economists on measuring Green Book compliant value for money
  • Working closely with the Export Client Survey team to ensure the sampling and questionnaire of the DBT satisfaction and reported impact surveys work well for export support services and report on the findings


This role will work closely with the Export Support M&E team in Export Promotion analysis, which also includes a DGET funded role for M&E on export support services.


Person specification:


Essential Skills and Experience

  • Data Analysis based on the GSG competency framework.

Desirable Skills and Experience
These are not necessary but would be ideal if you have:

  • Interest in Evaluation techniques and approaches.
  • Understanding of Survey methods, AB testing, Behavioural insights and/or Green Book principles appraisal and measuring value for money.

Personal Attributes and Skills

  • This role is open to a Statistician with an interest in surveys and monitoring and evaluation methods. The individual will be able to support policy changes in real time and be comfortable working with a range of stakeholders.
  • The post holder must have a strong data analysis background and be able to manage, conduct and communicate analysis with confidence. Ideally this includes being able to review literature on the relevant topic, have experience of quantitative data analysis and reporting.

Qualifications:


  • A first
  • Have worked in a statistical/data science field and are able to demonstrate continuous professional development (via a CPD Log Book) in statistics or data science at the sa
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