Marketing Operations Manager - Manchester, United Kingdom - ALDERMORE BANK PLC

ALDERMORE BANK PLC

Verified Company

Manchester, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:

Salary:
Competitive

Location:
This position can be based out of Manchester, or our other sites - Wilmslow, Cardiff, London, or Reading. You will be able to work a flexible blend of both home and office each week.

Contract Type:
Permanent

Hours:
We are open to 4 or 5 days per week (28-35hrs a week)

Closing date:
Friday 27th January

Want to be part of a high performing centralised marketing function? Want career development through playing a key role in taking our brand further? If so, then we may have the opportunity you have been looking for.

Through the leadership of our new and first Chief Marketing Officer, we have a clear vision and direction in supporting the growth of Aldermore and strengthening our brand, with fantastic opportunities to come and join our Marketing team in positions thatoffer great variety, exposure to digital, and supporting end to end business lines.

Opportunities like this don't come around often and this is a great step for a Marketing professional looking to further their career within a team that has been recently optimisedto be set up to best support the growth of the business.

Role purpose:

As Marketing Operations Manager you will be responsible for managing the Aldermore's Group Marketing Operational communications.

Working across all operational business lines including Risk, Customer Service, Collections and Sales, you will produce communications plans which delivers key messages to our colleagues, brokers and customers.

As Marketing Operations Manager you will involves triangulate customer needs, business requirements and market trends to produce a clear future view of what, where and when we conduct marketing activity.

As a key member of the Group Marketing team, you will have strong written communication skills and the ability to turn the complex into easy to digest messages and in our tone to voice.

you'll also have exemplary stakeholder management skills and act as an ambassador of the organisations and team's purpose, values, and culture.

About the role:

Reporting to the Chief Marketing Officer, you will be responsible for:

Representing Group Marketing in the co-ordination, development and deployment of regulatory, risk and remediation-led communications including BBR changes
Managing the relationships with Group functions including Audit, Compliance and Risk
Representing Group Marketing on incident management, reporting up the line on required actions and deploying a communication plans
Maintenance and coordination of the Group Marketing Standard Operating Procedures (SOP) repository, Risk Register, Asset Register(s) and Business Continuity Plan (BCP)
Drive operational efficiencies and best practice across Group Marketing communications
Lead the quality check process on Group Marketing financial promotions, working closely with Business Assurance teams
Working closely with Operational teams across the business to support with identified pain points and develop communications where required
Understand the technical aspects of communication requirement and translate into written and digital communications for customers, colleagues and brokers
Represent on bank wide projects as required
Take all necessary steps to ensure there are no reputational risk implications to the Group because of any marketing activity
Support the wider Group Marketing team with memberships, agency/supplier reviews and project management
Use the expertise and experience of the wider team and contribute to its objectives and plans

About you:

Strong written communication skills in line with defined tone of voice
Strong relationship and stakeholder management skills to build partnerships across Group marketing to collate and deliver group requirements
Strong strategic project management experience excellent at planning, prioritising and supporting with process efficiency
Innovative in approach and thinking, challenging the status quo
Good attention to detail and work to challenging deadlines
A cando attitude is a win, things change very quickly and we constantly strive to adapt
Someone who leads by example, getting involved in the detail when required

Our Benefits