- Customer Engagement: Act as a technical ambassador, providing expert guidance on our cutting-edge residential, industrial, and commercial solar energy storage systems.
- Project Catalyst: Collaborate closely with sales to dissect project requirements, engage with clients effectively, and drive projects forward by distilling complex technical information into digestible solutions.
- Technical Acumen: Own the pre-sales process, from understanding end-user needs to delivering comprehensive technical support, ensuring customer satisfaction at every turn.
- Training and Development: Empower our sales force, customers, and partners with the knowledge they need to excel through tailored technical training sessions.
- Brand Advocate: Elevate our company's profile through compelling presentations, engaging forums, and interactive exhibitions, showcasing our solutions with clarity and conviction.
- Project Facilitation: Work hand-in-hand with annual exhibition layouts, orchestrate system installations, and provide expert training to ensure seamless project adoption.
- A Bachelor's degree in Computer Science, Electrical Engineering, or a related field, coupled with a minimum of 3 years' experience in photovoltaic or energy storage inverter technical support. Prior experience in R&D, application, and system integration of energy storage solutions or photovoltaic inverters is a plus.
- In-depth knowledge of the operational principles and technical specifications of residential and commercial energy storage systems, with the ability to align customer needs with our product offerings.
- Articulate communicator with a flair for writing, capable of producing a variety of documents. A keen observer with strong adaptability, a proactive work ethic, and a collaborative spirit.
- Possession of an electrician certificate to ensure compliance with industry standards.
- Adept at multitasking, with a talent for quick and effective communication, ensuring prompt resolution to technical queries.
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Pre-sales Technical Engineer - City of London, Greater London, United Kingdom - Rahvolt New Energy
2 weeks ago
Description
Position: Pre-Sales Technical Engineer
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Join Our Dynamic Team:
We are seeking a skilled and enthusiastic Pre-Sales Technical Engineer to join our innovative team. If you have a passion for renewable energy and a track record of delivering exceptional technical support, we want to hear from you.
Your Mission:
As a Pre-Sales Technical Engineer, you will play a pivotal role in shaping our customer's energy future. Your primary responsibilities will include:
To excel in this role, you will bring a blend of technical expertise and interpersonal skills, including:
