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    Data Analyst - Belfast, United Kingdom - Baker McKenzie

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    Description

    The Process Design & Data Analystwill be responsible for analyzing, designing, and optimizing businessprocesses and data within the Enterprise Service Management platform.

    Baker McKenzie is the world's leading law firmwith offices all over the world.

    Our Belfast Centre is home to over 400teammates in both legal and professional services such as finance, IT,marketing, and business support.

    We offer one of the best workplace benefitspackages in the business with comprehensive private health cover, incomeprotection, life assurance and a full employee assistance plan.

    We are committed to promoting inclusion,diversity, and equity for all and are confident we can provide a career asindividual and as exceptional as you.

    Capturesbusiness and core configuration requirements, ensuring a thoroughunderstanding of organizational needs
    Validatesthe application functionality built by developer(s) and the systemadministrator(s) prior to promoting configuration into production
    Collaboratewith cross-functional teams, providing data analysis and insights toenhance business processes, including continuous improvement opportunities
    Participatein other duties and projects as directed by the Service Managementleadership team.

    Bachelor'sDegree in Information Technology or substantial equivalent experience withan emphasis on business process and data analysis related field orequivalent work experience.

    ServiceNow development experience inreporting or Performance Analytics is preferred
    Experiencein business analysis and configuration or administration of ITSM and HRSDapplications is required
    Experiencein ServiceNow implementation is a must

    Note:
    this job is based on postcode only, so travel time may vary
    Process Design & Data Analyst


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