Jobs
>
St Helens

    Service Lead Safer Estates - St. Helens, United Kingdom - Torus Group

    Torus Group
    Torus Group St. Helens, United Kingdom

    4 weeks ago

    Default job background
    Full time
    Description

    Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team Leaders and managing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such as Anti-Social Behaviour, Domestic Violence, and hoarding. This will involve close collaboration with other departments within the organization and establishing strong partnerships with external agencies.

    Responsibilities:

    • Lead, manage, supervise, motivate and develop teams to enable provision of high-quality services.
    • Assist the Regional Director to develop a Safer Estates Strategy.
    • Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures; working with customers, the Local Authorities and other key stakeholders, to ensure they are current and compliant with relevant legislation and best practice.
    • Support the local authorities in the delivery of their Community Safety Strategy.
    • Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required.
    • Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy.
    • Work with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information.
    • Ensure the delivery of customer focused responsive services, including via on-call rota.
    • Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working.
    • Coordinate with other Managers and Teams across the business to implement Every Contact Counts across the business.
    • Implement effective performance management systems to meet corporate and service area requirements, to achieve continuous service improvement and the development of a performance management culture.
    • Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews.
    • Oversee any workplans and risks associated with the Safer Estates Service.
    • Deliver projects and programmes associated with the service area.
    • Assist with the management of budgets
    • Ensure regular audits are completed, to ensure that processes and policies are being followed.
    • Ensure that the Safer Estates Service complies with relevant legislation and best practice.
    • Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs.
    • Prepare reports and statistical data as required including those required for Board.
    • Work with the Communications Team to manage risks, promote successful case outcomes and ensure regular communication both internally and externally
    • To promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding Policies.

    Skills & Experience:

    • Degree level education, or equivalent, or demonstrable experience
    • Evidence of implementing strategies, policies, operational plans and managing risk
    • Excellent IT skills
    • Excellent knowledge of industry best practice and the ability to integrate this into policy, procedures and processes
    • Demonstrable governance and financial compliance management experience to ensure robust and compliant operations.
    • Excellent knowledge of housing management related IT Systems.
    • Experience of performance management including setting, agreeing and monitoring standards.
    • Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field.
    • Extensive knowledge and understanding of the relevant legal frameworks.
    • Experiencing managing change through combining excellent project management skills with an inclusive style to deliver intelligence led improvements.
    • Ability to engage with staff, peers, board members, tenants and external partners to build relationships based on honesty, trust, mutual respect and integrity to inspire confidence and respect.

    What we offer:

    Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer:

    • Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
    • Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
    • Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
    • Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
    • Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
    • Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
    • Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
    • Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
    • Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.

    Interview Process:

    Candidates will undergo in-person interviews, consisting of a competency-based interview and a presentation.

    Additional Information

    Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

    • Right to work verification
    • Qualification certificate check
    • 2x completed references
    • OH Health Questionnaire – Fit For Work
    • DBS check (if required for role)
    • Completion of all new starter documentation including signed T&C's

    Join us and thrive in a supportive environment that values your personal and professional growth.

  • Torus Group Careers

    Service Lead Safer Estates

    3 weeks ago

    Torus Group Careers St Helens, United Kingdom

    · Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering a ...

  • Courtney Recruitment

    Estate Agent

    3 weeks ago

    Courtney Recruitment Liverpool, United Kingdom

    Are you an experienced Estate Agent looking for a new opportunity? · - Work for an independent, not a corporate employer & have your opinions heard · - Driving licence & own vehicle is essential · **Estate Agent** · Are you an experienced Estate Agent looking for an opportunity t ...

  • Everton Football Club

    Marketing Lead

    4 weeks ago

    Everton Football Club Liverpool, United Kingdom

    We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family. · - Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable. · Marketing Lead - Club and W ...

  • Maritime and Coastguard Agency

    Coastal Operations Officer

    3 weeks ago

    Maritime and Coastguard Agency Liverpool, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £28,119- Up to £4,000 of additional allowances which includes: Coastguard (CG) Allowance Weekend/Public Holidays (Non-Pensionable) - £1,000 FTE (pro-rated for part-time) and Coastguard (CG) Allowance On Call (Non-Pensionable) ...

  • Reed Secure

    Sustainability Manager

    3 weeks ago

    Reed Secure Bootle, United Kingdom

    REED Secure are proud to represent an incredible opportunity to create and implement real world impact towards a safer and more sustainable planet. · This opportunity would lend itself to a skilled and passionate professional with clear understanding and vision for Sustainability ...

  • University of Central Lancashire

    Maintenance Supervisor

    3 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference**: · - ** Date Posted**: Friday, 14 July 2023 · - ** Application Closing Date**: Sunday, 6 August 2023 · - ** Location**: Preston Campus · - ** Salary**: £33,348 to £38,474 per annum · - ** Basis**: Full Time · - ** Contract Type**: Indefinite · - ** Job Category ...

  • University of Central Lancashire

    Maintenance Supervisor

    3 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 0334-24 · **Date Posted** · Friday 17 May 2024 · **Application Closing Date** · Sunday 9 June 2024 · **Location** · Preston Campus · **Salary** · £33,966 to £39,347 per annum · **Basis** · Full Time · **Contract Type** · Indefinite · **Job Category / Type** · ...

  • Seashell Trust

    Head of Estates and Facilities

    3 weeks ago

    Seashell Trust Cheadle Hulme, United Kingdom

    **Position: Head of Estates & Facilities** · **Type: Permanent** · **Location**:Cheadle Hulme, SK8 6RQ** · **Salary: £60,000 - £65,000 per annum + benefits** · **Hours: 37.5 hours per week, ability to work flexibly to meet needs of the service, there may be an occasional need to ...

  • Savills Management Resources

    Estate Team Operative/security Officer

    3 weeks ago

    Savills Management Resources Salford, United Kingdom

    **Purpose of the Role** · As a key member of the Middlewood Locks Estate team you will be responsible as a team member assigned to our client's site; the protection of our client's premises, maintaining high presentation standards of the site assets, personnel and visitors are th ...

  • University of Central Lancashire

    Buildings Cleaner

    3 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 0341-24 · **Date Posted** · Wednesday 22 May 2024 · **Application Closing Date** · Wednesday 12 June 2024 · **Location** · Preston Campus · **Salary** · £20,410 per annum pro rata. Real Living Wage Adjustment of approx £2,268 per annum pro-rata · **Basis** · P ...

  • University of Central Lancashire

    Buildings Cleaner

    3 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 0284-24 · **Date Posted** · Wednesday 22 May 2024 · **Application Closing Date** · Wednesday 12 June 2024 · **Location** · Preston Campus · **Salary** · £20,410 per annum pro rata. Real Living Wage Adjustment of approx £2,268 per annum pro-rata · **Basis** · P ...

  • University of Central Lancashire

    Buildings Cleaner

    3 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 0322-24 · **Date Posted** · Friday 17 May 2024 · **Application Closing Date** · Sunday 9 June 2024 · **Location** · Preston Campus · **Salary** · £20,410 per annum pro rata. Real Living Wage Adjustment of approx £2,268 per annum pro-rata · **Basis** · Part Tim ...

  • Pennine Care NHS Foundation Trust

    Unit Administrator

    3 weeks ago

    Pennine Care NHS Foundation Trust Stockport, United Kingdom

    Woodbank is a six bed Psychiatric Intensive Care Unit for females, based at Stepping Hill Hospital. · The post holder will provide administrative support ensuring high standards are met at all times and all work is produced effectively and efficiently in accordance with Trust pol ...

  • Cardinal Newman College

    Service Desk Operator

    3 weeks ago

    Cardinal Newman College Preston, United Kingdom

    **Main Terms and Conditions: Support Staff** · **Salary**:The post will be paid on the Sixth Form Colleges' Support Staff Pay Spine at points 6 to 9 - pro rata to £21,029 to £22,584 per annum. Actual Salary £19,074.96 to £20,485.46 per annum · **Payment of Salary**: Your salary w ...

  • HM Prison & Probation Service

    Women's Pathfinder Partnership Integration

    4 weeks ago

    HM Prison & Probation Service Wrexham, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £23,637 - £29,046- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Other- NPS Pay Band 3 National**Contract type**: · - Permanent**Type of role**: · - Operational Delivery**Wor ...

  • Torus62 Limited

    Service Lead

    1 week ago

    Torus62 Limited Warrington, United Kingdom Full time

    Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates · Management, covering ar ...

  • University of Central Lancashire

    Administration Assistant

    2 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 0023-24 · **Date Posted** · Friday 2 February 2024 · **Application Closing Date** · Sunday 18 February 2024 · **Location** · Preston Campus · **Salary** · £25,138 to £27,979 per annum · **Basis** · Full Time · **Contract Type** · Indefinite · **Job Category / ...

  • University of Central Lancashire

    Administration Assistant

    2 weeks ago

    University of Central Lancashire Preston, United Kingdom

    **Job Reference** · 1230-23 · **Date Posted** · Friday 2 February 2024 · **Application Closing Date** · Sunday 18 February 2024 · **Location** · Preston Campus · **Salary** · £25,138 to £27,979 per annum · **Basis** · Full Time · **Contract Type** · Indefinite · **Job Category / ...

  • Prospere Learning Trust

    Estates Administrator

    1 week ago

    Prospere Learning Trust Wythenshawe, United Kingdom

    **We currently have an exciting opportunity for an Estates Administrator to join our Trust in the Central Estates Team to provide a professional administration Service, supporting Trust & School leadership and estates colleagues.** · This is a permanent post, working 35 hours per ...

  • Ministry of Justice

    Business Administrator

    1 week ago

    Ministry of Justice Wrexham, United Kingdom

    Salary · - £25,752 - £27,116 · Number of jobs available · - 4 · Detail of reserve list · - 12 Months · Region · - Wales · City/Town · - Wrexham · Building/Site · - HM Prison Berwyn, LL13 9QE · Grade · - AO · Organisation Grade for HMPPS · - Band 3 · Post Type · - Permanent · Work ...