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Stockport

    Business Support Assistant Part-time - Stockport, Greater Manchester, United Kingdom - Stockport Council

    Stockport Council
    Stockport Council Stockport, Greater Manchester, United Kingdom

    6 days ago

    Default job background
    Part time
    Description
    Business Support Assistant (Safeguarding and Learning)
    Business Support Assistant (Safeguarding and Learning Service)
    37 hours, Full-Time
    Permanent

    This is an exciting opportunity to join our well-established business support team supporting the Children's Safeguarding and Learning service.

    There is a requirement for you to be in the office full-time; 5 days per week (Monday to Friday).

    You will be working with a team who have many years' experience of this type of work and you will be well supported during your training.

    Welcoming customers and/or colleagues to the office and signposting to relevant professionals where appropriate.


    • Telephone call handling and managing customer contact (internal and external) which will include signposting and directing callers.
    • Circulating minutes of meetings using electronic mailing systems such as hybrid mail and email.
    • General administration including ordering, managing room bookings, monitoring email inboxes, building related administration, etc.

    You will have a commitment to providing a high standard of customer service, with strong organisational and interpersonal skills.

    You will be able to empathise and be sensitive to the needs of the people using our services and ensure confidentiality at all times.

    You should be proficient in working with standard office IT applications including MS Office and with training be able to navigate in-house case management systems to retrieve and record information.

    The Children's Safeguarding and Learning service are a busy team who primarily deal with child protection matters. Our offices are where child protection conferences are held.

    If you think you have the skills, enthusiasm, and experience to fulfil such an important role and would like the opportunity to make a real difference, please see the more detailed Job Profile and Job Booklet which will tell you more about what it is like to work in Business Support.

    We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

    We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues.

    As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

    AFF is a charitable incorporated organisation registered in England and Wales with registered charity number and a charity registered in Scotland with registered charity number SC048282 having its principal office at IDL 414, Floor 1, Zone 6, Ramillies Building, Marlborough Lines, Monxton Road, Andover SP11 8HJ
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