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Head of Learning Support
1 week ago
United Learning Woking, United KingdomCoworth Flexlands Prep School and Nursery is seeking to appoint a suitably qualified and experienced Head of Learning Support from September 2023. The successful applicant will lead a team that supports students with specific learning difficulties, alongside teaching a small grou ...
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Head of Business Support
9 hours ago
Mulberry Recruitment Guildford, United Kingdom**Head of Business Support** · **Location: Guildford** · **Salary: £50,000 - £60,000** · **Hours: Monday - Friday** · **The position is predominantly office-based initially in the Head Office in Guildford, moving to more flexible hybrid-working after training.** · A software and ...
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Head of Commissioning and Business Support
4 days ago
University Hospitals Sussex NHS Foundation Trust (279) Chichester, United KingdomMain Duties and Responsibilities Communications and Relationship skills - (Factor 1) Production of complex financial reports to be presented at public meetings and various internal meetings, including Trust Executive Committee, Finance and Performance Committee, communicating Tru ...
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Head of Early Help and Family Support
6 days ago
Surrey County Council Woking, United KingdomJob Introduction · **The salary range for this position is £73,933 - £81,486 per annum based on a 36 hour working week.** · At Surrey, we believe that every child should have the opportunity to reach their full potential and that children are best supported to grow and achieve wi ...
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Head of Pay
1 day ago
Fawkes & Reece Horsham, United Kingdom**Location**: Horsham · **Salary**: £60K- £65K per Year · **Contract**: Permanent · **Type**: Full Time · **Reference**: shbxxj_ · **Posted**: August 8, 2023 · Are you a Senior Payroll Manger or a Head Of Pay looking to take a step up in your career and join a global constructio ...
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Assistant Head Gardener
3 days ago
A24 Group Horsham, United Kingdom**JOB SUMMARY** · One of the finest woodland gardens in the country, Leonardslee Lakes and Gardens is set over 240 acres with superb collections of rhododendrons, azaleas, camellias, magnolias and bluebells. The landscaped gardens are Grade I listed and currently undergoing resto ...
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Pa to Coo and Assistant Head
3 days ago
Christ's Hospital Horsham, United KingdomPA to Chief Operating Officer/Clerk's Office and Assistant Head, Digital and Innovation · Full time (35 hours per week), all year round. · **Salary**: From £26,000 per annum · We have a vacancy for an experienced PA / Administrator to support the Chief Operating Officer's Office ...
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Head of Support
14 hours ago
PSCo Bracknell, Berkshire, United KingdomAt PSCo our mission is 'Delivering Innovation'. We do this through the latest and most pioneering display technology and superior technical support and logistics services. We are specialists in new technologies including LED and Laser Projection, working closely with leading manu ...
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Head Chef Manager
1 week ago
Appcastenterprise Horsham, United Kingdom**More about the role**: Could you bring your spark to Chartwells? Here's what you need to know before applying: · Your key responsibilities will include: · - Preparing delicious, high-quality food that delights our clients and customers · - Identifying opportunities to improve o ...
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Gardener Leonardslee Lakes and Gardens
9 hours ago
A24 Group Horsham, United KingdomPart time & Full Time opportunities available · One of the finest woodland gardens in the country, Leonardslee Lakes and Gardens is set over 240 acres with superb collections of rhododendrons, azaleas, camellias, magnolias and bluebells. The landscaped gardens are Grade I listed ...
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Sous Chef
2 days ago
Search Horsham, United Kingdom Full timeWednesday to Sunday · £35,000 Plus Paid Overtime · Events Venue · 45 Hour Contract. · Sous Chef · Contract Catering · Stunning Countryside Location · The Sous Chef will be supporting the Head Chef with the day to day running of the kitchen, managing a small team of Chefs. You wi ...
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Chef De Partie
2 days ago
Search Horsham, United Kingdom Full time£26/28,000 Plus Paid Overtime · Events Venue · 45 Hour Contract. · Chef de Partie · Opportunities to Progress · Stunning Countryside Location · As a Chef de Partie you will be key member of a small team of Chefs and responsible for supporting the Head & Sous Chef with the day to ...
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Head of Service
9 hours ago
WSCC Horsham, United Kingdom**About Us** · We are committed to improving our services for the children and families in West Sussex we support. You will join us as at a key time on our improvement journey. The work we have started includes establishing a new and experienced leadership team driving forward ou ...
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Finance Supervisor
3 days ago
Huntress Horsham, United KingdomPermanent · £35,000 to £38,000 per annum DOE · Horsham · Want to join a forward thinking and progressive business? Looking for a supportive team atmosphere? · We are working with a rapidly growing construction business based in the Horsham area who are looking for someone to join ...
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Kitchen Assistant/porter
1 week ago
A24 Group Horsham, United Kingdom**This is a full time position 40 hours per week.** · **Main responsibilities**: · As a Kitchen Porter you will be expected to support the Head Chef in ensuring the standards of cleanliness in the working areas are maintained and comply with Company and legal standards. They will ...
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Kitchen Assistant/porter
3 days ago
A24 Group Horsham, United Kingdom**This is a full time position 40 hours per week.** · **Main responsibilities**: · As a Kitchen Porter you will be expected to support the Head Chef in ensuring the standards of cleanliness in the working areas are maintained and comply with Company and legal standards. They will ...
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Talent Acquisition Coordinator
1 week ago
Reed Human Resources Horsham, United KingdomREED HR are partnered with a recognised charity who are looking to recruit a **Talent Acquisition Coordinator**into their People team. Starting on an initial 6-month FTC, this role will report into the Head of Talent Acquisition working closely with Talent Acquisition Partners be ...
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Host
4 days ago
Care UK Residential Care Services Horsham, United KingdomAre you looking for a new challenge in your hospitality career? How would you like to use your skills in an environment where they'll make a big difference to older people's everyday lives? Join us at our care home, and bring a smile to residents and benefits to your career. · Ca ...
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Host
3 days ago
Care UK Residential Care Services Horsham, United Kingdom**Skylark House are looking for a Host to join their team** · This role for 30 hours per week and in return for your hard work we offer £10.42 per hour plus excellent benefits. · **Location: Horsham, RH12 5PU** · Are you looking for a new challenge in your hospitality career? How ...
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Fundraising Officer
1 day ago
Kilnwood Vale Primary School Horsham, United KingdomSchool- Kilnwood Vale Primary School- Location- Horsham, West Sussex (Remote working)- Contract Type- Permanent- Hours- Full Time, Part Time, Term Time- Salary- £32,136-36k FTE (Senior Specialist)- Posted- 21st February 2024- Start Date- As Soon As Possible- Expires- 26th Februar ...
Head of Support - Horsham, West Sussex, United Kingdom - Topmarkmachinery
Description
Traction AG is a premier provider of agricultural machinery solutions, dedicated to serving farmers and agricultural businesses with top-quality equipment and exceptional service.
With a focus on customer satisfaction and innovation, we offer maintenance, repair, and support for a wide range of agricultural machinery, including Massey Ferguson and Fendt tractors, as well as equipment from various other suppliers.
As we continue to expand our operations, we are seeking a dynamic and experienced Service Manager for our Horsham branch.
Position Overview:
We are currently hiring a Service Manager to oversee and coordinate the daily operations of our service department.
The successful candidate will be responsible for directing and supervising our service team members, managing administrative duties, and ensuring efficient and high-quality service delivery to our customers.
Ensure smooth and efficient operation of the Service department.Schedule Service Appointments:
Coordinate with customers to schedule service appointments for machinery maintenance and repairs, ensuring timely and convenient service delivery.
Assign technicians to service calls based on expertise, workload, and proximity to customer locations, optimizing efficiency and customer satisfaction.
Monitor Service Queue:
Keep track of incoming service requests and prioritize them based on urgency and customer needs, ensuring prompt attention to all service inquiries.
Review Work Orders:
Review and approve work orders submitted by technicians, ensuring accuracy and completeness of service tasks and documentation.
Quality Control:
Conduct inspections of completed work to ensure quality standards are met before returning machinery to customers, ensuring customer satisfaction and loyalty.
Address Customer Concerns:
Handle customer inquiries, complaints, and concerns related to service issues, providing solutions, and ensuring a positive customer experience.
Maintain Service Records:
Ensure accurate and up-to-date records of service activities, including work performed, parts used, and customer interactions, in compliance with company policies and procedures.
Provide guidance and training to service technicians, ensuring they have the necessary skills and knowledge to perform their jobs effectively and safely.
Monitor Inventory Levels:
Keep track of inventory levels for service parts and supplies, reordering as needed to maintain adequate stock levels and support efficient service operations.
Safety Compliance:
Ensure that all service activities adhere to safety regulations and guidelines to prevent accidents and injuries, promoting a culture of safety within the Service department.
Update Management:
Provide regular reports to management on service department performance, including key metrics such as service turnaround time, customer satisfaction, and technician productivity, to support informed decision-making.
Identify areas for improvement in service processes and procedures, implementing changes to enhance efficiency, customer service, and overall department performance.
Team Meetings:
Conduct daily or weekly meetings with service team members to discuss priorities, address challenges, and coordinate efforts, fostering teamwork and collaboration within the department.
Previous experience in a supervisory or managerial role in a service-oriented environment, preferably in the agricultural machinery industry.Strong leadership skills and the ability to motivate and develop a team of service professionals.
Excellent organisational and time management abilities, with a keen attention to detail and the ability to manage multiple priorities effectively.
Proficiency in computer software applications.Valid driver's license and willingness to travel as needed.
Competitive salary of $90,000 - $120,000 P.A + superannuation . Opportunities for professional and personal development and career advancement within a dynamic and growing company.
How to Apply:
If you are a dynamic and experienced Service Manager with a passion for agricultural machinery and a commitment to delivering exceptional service, we want to hear from you Traction AG is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Join our team and embark on a rewarding career in agricultural machinery service and support in Horsham, VICYour Phone Number
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Head of Support professionals in Horsham
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Janine Little Wilkins
Executive Assistant/Virtual Assistant