- Processing of orders
- Handling promotions
- Working to resolve any customer issues in a timely manner
- Administrative support to the sales team.
- Excellent communication skills, both verbal and written.
- Confidence in talking to customers on the telephone.
- Good knowledge of Microsoft Office, with particular knowledge of Outlook and Excel.
- Self-motivated and keen to improve.
- Excellent attention to detail.
- The ability to take ownership of queries and respond in a timely manner.
- Comfortable working on your initiative, but also knowing when to escalate issues.
- Flexibility and willingness to adapt where necessary to help the wider team.
- Resilience with the ability to problem-solve.
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Eastbourne, United Kingdom6hrs p/w; Mon 17:00 - 20:00; Tue 17:00 - 20:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great att ...
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Team Member
Found in: Talent UK C2 - 4 days ago
Next Eastbourne, United Kingdom TempSHIFTS YOU ARE APPLYING FOR: 13.50hrs p/w; Mon 09:45 - 12:45; Wed 14:30 - 17:30; Thu 10:00 - 13:00; Sat 10:45 - 15:15 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return f ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Eastbourne, United Kingdom Perm6hrs p/w; Mon 17:00 - 20:00; Tue 17:00 - 20:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great att ...
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Food & Beverage Team Member
Found in: Talent UK C2 - 3 days ago
Avery Healthcare Eastbourne, United KingdomEastbourne Care Home, located in Eastbourne are currently recruiting for an empathetic, respectful and attentive team player to join us as Food & Beverage Team Member. As Food & Beverage Team Member, you will prepare serving trolleys and kitchenettes adjacent to dining areas prio ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Royal Tunbridge Wells, United KingdomSHIFTS YOU ARE APPLYING FOR: 11.50hrs p/w; Tue 13:00 - 19:00; Wed 12:30 - 15:30; Thu 11:30 - 14:30 · Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it's beautifully presented to our customers. When you'r ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Brighton, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 9hrs p/w; Mon 08:30 - 11:30; Wed 08:30 - 11:30; Sat 15:30 - 18:30 · Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audit standards. When you're needed to work o ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Haywards Heath, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 6.75hrs p/w; Sun 12:00 - 15:30; Sat 13:45 - 17:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Royal Tunbridge Wells, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 13.50hrs p/w; Wed 15:45 - 19:00; Fri 14:00 - 19:00; Sat 09:00 - 14:45 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all C ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Haywards Heath, United KingdomSHIFTS YOU ARE APPLYING FOR: 6.75hrs p/w; Sun 12:00 - 15:30; Sat 13:45 - 17:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Shoreham-by-Sea, United KingdomSHIFTS YOU ARE APPLYING FOR: 15.50hrs p/w; Sun 11:30 - 16:00; Wed 15:45 - 21:00; Sat 13:30 - 20:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all C ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Royal Tunbridge Wells, United KingdomSHIFTS YOU ARE APPLYING FOR: 7.25hrs p/w; Mon 08:30 - 11:30; Fri 12:45 - 17:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and p ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Royal Tunbridge Wells, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 11.75hrs p/w; Mon 07:00 - 12:30; Wed 08:30 - 11:30; Fri 13:00 - 16:30 · Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you ...
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Team Member
Found in: Talent UK C2 - 1 day ago
NEXT Royal Tunbridge Wells, United KingdomSHIFTS YOU ARE APPLYING FOR: 7.25hrs p/w; Mon 09:15 - 12:30; Thu 09:00 - 13:00 · Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you're needed to work o ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Brighton and Hove, United KingdomSHIFTS YOU ARE APPLYING FOR: 9hrs p/w; Mon 08:30 - 11:30; Wed 08:30 - 11:30; Sat 15:30 - 18:30 · Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audit standards. When you're needed to work o ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Felcourt, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 10.75hrs p/w; Sun 12:00 - 17:00; Sat 12:30 - 19:00 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and ...
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Team Member
Found in: Talent UK C2 - 21 hours ago
Next Royal Tunbridge Wells, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 7.25hrs p/w; Mon 09:15 - 12:30; Thu 09:00 - 13:00 · Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you're needed to work o ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Royal Tunbridge Wells, United KingdomSHIFTS YOU ARE APPLYING FOR: 13.50hrs p/w; Wed 15:45 - 19:00; Fri 14:00 - 19:00; Sat 09:00 - 14:45 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all C ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Royal Tunbridge Wells, United KingdomSHIFTS YOU ARE APPLYING FOR: 11.75hrs p/w; Mon 07:00 - 12:30; Wed 08:30 - 11:30; Fri 13:00 - 16:30 · Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you ...
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Team Member
Found in: Talent UK C2 - 3 days ago
Next Brighton, United Kingdom PermSHIFTS YOU ARE APPLYING FOR: 6.25hrs p/w; Tue 10:00 - 13:00; Thu 09:30 - 12:45 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and ...
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Team Member
Found in: Talent UK C2 - 3 days ago
NEXT Brighton and Hove, United KingdomSHIFTS YOU ARE APPLYING FOR: 6.25hrs p/w; Tue 10:00 - 13:00; Thu 09:30 - 12:45 · Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and ...
Sales Support Team Member - Eastbourne, United Kingdom - Gardners Books Limited
Description
Do you take pride in delivering outstanding customer support? Do you enjoy finding solutions the first time around? If so, we have a great opportunity for you.
Read on to find out how you can join our friendly, professional team as a Sales Support Team Member.
We have an exciting opportunity for the right candidates to join our growing Sales Support Team. We are looking for enthusiastic individuals with a passion for offering excellent customer service.
The ideal candidates will be capable and comfortable handling direct customer communications across both phone calls and email, to our varied customer base.
About the RoleOur Sales Support Team Members sit within our overall sales office and provide support and customer service. This role is a key one that helps build trust, leading to long-term relationships with our customers, who expect excellent customer service.
You will use your attention to detail and customer focus to take ownership of your work, guiding and assisting customers to achieve the best possible outcome.
This is an office-based role within our Eastbourne facility. Full training will be provided.
Main ResponsibilitiesSome of the day-to-day tasks are outlined below, but other ad-hoc duties may be required as part of this Sales Support Team Member role:
We welcome applications for this Sales Support Team Member position from candidates with experience in the following areas: sales, administration, telephony, Excel, Microsoft Office, customer service, sales support, order processing, and data entry.
You will be required to work 1 in 4 Saturdays with a lieu day in the week.
Additional InformationThe position may close early if we get a large number of applicants.
Essential SkillsPrevious experience working within an office environment would be an advantage.
About CompanyGardners is one of the world's largest wholesalers of British books, entertainment products, and eBooks.
Based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do.
Our departments and teams' combined effort ensures we offer a first-class service to our global customer base, combined with a fast delivery service.
At Gardners, we recognise that our people are our strength, and the diverse talents they bring to our collaborative workforce are directly linked to our success. We are an equal opportunities employer and place a high value on diversity and inclusion across all departments.