Service Administrator - Redditch, United Kingdom - Solotech Inc.

Solotech Inc.

Verified Company

Redditch, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Agencies

:

kindly refer to our website on how to proceed._

Solotech are looking for a Service Administrator, the purpose of this role is to handle the daily administration of a busy service/repair workshop including in house and on-site service.

Why Solotech?

To take your career to the next level As a global leader in
live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals.

Our ambition? To deliver spectacular experiences worldwide.

Your day will look like this:

Liaise with clients and the service manager in order to book scheduled and emergency site service visits.
Assist with the quoting of repairs when assessed by the service team, raising invoices for completed repairs and taking payment for repairs prior to despatch.
Assist with the spare parts stock control including sourcing parts, liaising with manufacturers regarding parts pricing information, raising purchase orders, maintaining stock records and ensuring stock levels are maintained.
Liaise with manufacturers and external service agents with respect to external repairs, ensuring that any external repairs are despatched with the correct paperwork.
Generating and submitting warranty approvals to manufacturers on a monthly basis and ensuring that invoices are raised following their approval.

Level of education:

5 GCSE's A* C / or equivalent) or equivalent working experience

Work Experience:

Working knowledge of the proaudio industry or associated markets will be advantageous
Working in a similar role would be advantageous

Professional requirements:

Right to work and remain in the UK

Essential skills / experience:

Highly organised, with planning, decision making and problemsolving skills
Effective administration skills, together with a good working knowledge of Microsoft Office and the ability to use database software is essential
Flexibility and adaptability, capable of multitasking, while remaining calm under pressure
Ability to anticipate problems and find effective solutions aligned to the Company's policies procedures
Intuitive with the ability to work alone and take the lead when problems arise, or when tasks require completion
Able to adapt to fast paced working environment

Our offer to you: