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Birkenhead

    Field Sales Advisor - Wirral, Merseyside, United Kingdom - McGinley Support Services

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    Description
    Contracts & Sales Administrator
    Permanent role starting ASAP

    Working for a successful Services and Utilities company based in Bromborough we are looking for an experienced Contracts Administrator or Sales Administrator to join their friendly team.

    This is a full-time role working 8:30am - 5pm based fully on-site at their offices in Bromborough (parking is available on-site).

    You will be responsible for the day-to-day co-ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs.

    You will also support the field sales team as the office based admin support.
    To enter customer details into CRM
    To assist Sales Team when quoting for work
    To assist in completing all sales related documentation by liaising with the sales reps
    To manage and administer the entering of new sales onto the system
    To manage and administer the entering of new sales leads into CRM
    Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary
    To be in daily communication with the sales team to ensure timely updates and progress
    Distribute inbound Web / Phone leads to sales and other teams, ensuing they are logged on CRM
    Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers
    You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the company's SLA's
    AD-HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process)
    The ideal candidate will have previously worked within an Administration role supporting a Sales Team and/or supporting on Contracts Administration
    Previous experience managing customer data on a CRM

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