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    Manager/Quality Manager - Leeds, United Kingdom - Caremark UK Ltd

    Caremark UK Ltd
    Caremark UK Ltd Leeds, United Kingdom

    2 weeks ago

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    Description

    Location:
    Leeds, West Yorkshire


    Salary:
    £40,000


    Hours:
    Full Time


    Benefits:
    Car Allowance of £4,500 per annum + £300 float, 33 days of holiday (including 8 bank holidays), Private Medical Insurance, Pension Scheme, Life Assurance, Eye care vouchers, Personal Development Budget, Wellbeing program including free counselling and access to a 24/7 online GP Consultation service, Team Events & Social Events
    Join Caremark Today

    Are you an experienced adult social care professional looking to grow and develop your experience with a national organisation, building relationships across multiple Home Care offices? Caremark Limited is hiring an experienced Quality Manager to support our northern England region.

    Summary of Role

    You will be responsible for ensuring all Caremark Franchise offices are compliant with their Care Delivery, Government regulations, Caremark business model and Legal Franchise Agreement.

    Reporting to the Director of Training & Compliance, you will be responsible for building relationships with Franchise Owners, Care Managers and other key stakeholders across your region and the Franchise Support Centre.

    This is a field-based position which involves travel to offices throughout the northern region.
    Responsibilities

    The role of the Quality Manager is to ensure all Caremark Franchise offices within your region are compliant with their Care Delivery, Government regulations, Caremark business model and Legal Franchise Agreement.

    You will do this by:

    Ensuring that the Franchisee is compliant with the Caremark Business model and the delivery of care services to its service user.

    Ensuring Franchisee's business is in line with Caremark's policies and in line with regulatory and ethical standards.
    Using various audit tools, establish the level of compliance of franchise offices.
    Completing various client-facing tasks, office visits and file reviews.
    Using management information for risk identification and reporting.
    Identifying areas of improvement, writing up improvement plans and communicating them effectively.

    Keeping track of the annual upgrades on the Training Reference Guide and Document Reference Guide to reflect changes in auditing tools.

    Conducting spot tests in risk areas.
    Requirements

    This role is a fantastic opportunity to use your extensive care experience to support new, developing and established home care offices.

    Experience
    A good understanding of current CQC regulations along with other overarching governing bodies relevant to the Care Industry.
    Experience in managing multi-site/locations
    Ability to follow through and monitor Improvement plan progress
    Comfortable with electronic Care Planning software systems
    Have previous experience in a compliance role
    Personal Qualities
    Ability to work under pressure
    Willing to travel for work
    Self-motivated, Resilient, Good eye for detail
    Excellent time management skills, to prioritise workload to meet deadlines
    Good communicator, with a positive attitude
    Enthusiastic and pleasant individual – happy to take on ad hoc tasks
    Desire to work in a dynamic, fast-moving and fast-growing company environment

    The ideal candidate for this role will be an experienced home care professional who was previously a Registered Care Manager.

    You will have experience working across multiple offices/locations and have undergone CQC inspections.
    This is a fantastic opportunity to join an engaging, established team at an exciting time.

    As this role is supporting our northern region, ideally you will be located between Nottinghamshire and Northumberland, and Liverpool and Hull.

    #J-18808-Ljbffr
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