- Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning
- Diary management
- Organising and planning meetings, arranging for necessary equipment and refreshments using the technology and resources available for both physical and virtual meetings
- Managing and prioritising workload, delegating and owning transactional tasks
- Acting as liaison point for colleagues and clients
- Screening calls and delivering concise messages for callback purposes
- Assisting with client queries during stakeholder absences
- Management of emails and correspondence
- Be a champion for process changes
- Paper and electronic filing
- Preparing and submitting expenses
- File opening and closing
- Utilise CRM as a key business tool, including managing, updating, reporting and research
- Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
- Managing the end to end file management process
- Assisting with the team on business development follow ups, sending emails and diarising reminders upon instruction
- Supporting with marketing and business development related activities, including meet and greets
- Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
- Continuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activities
- Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of working
- Supporting the wider PA team, covering team members during absences or when required
- Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
- Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern
- We're fair, transparent and equitable
- We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
- We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
- We support your health and performance through our dental, healthcare and wellness support
- We support everything you are and all you bring through our powerful commitment to diversity and inclusion
- We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
- We provide experience and opportunity through international and cross-function exposure
- We provide an opportunity to give back through our pro bono work and community engagement
- We help you plan ahead through retirement planning, insurance and assurance
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Junior Legal PA - Birmingham, United Kingdom - Eversheds Sutherland
Description
The Role
What's in it for you?
At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.
Diversity and inclusion
At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.
We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.