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Hotel Concierge
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Ramside Hall Hotel & Golf Club Durham, United KingdomRamside Hall Hotel are recruiting for an experienced Hotel Concierge to come and join our team. · Just a 5-minute drive from the historic city of Durham, Ramside Hall Hotel offers 127 luxurious bedrooms and suites, as well as our exclusive Treehouses, each offering its own unique ...
Reservations Manager - Durham, United Kingdom - Hotel Indigo Durham
2 weeks ago
Description
Reservations Manager at Hotel Indigo, DurhamHotel Indigo looks for people who are:energetic and approachable, people who are always curious to discover more, people who care enough to share thoughtful suggestions - inspiring guests to experience all that the neighbourhood has to offer.
The Hotel Indigo Durham is located in the former university offices at Old Shire Hall, welcoming you into a world of Victorian luxury.
We have an exciting opportunity to recruit an experienced Reservations ManagerAs Reservations manager you will maximise hotel room revenue through effective pricing and inventory management, ensuring that you are effectively yielding the business through pricing for each market segment, responsibilities will also include driving room rates and occupancy levels, monitoring competitors pricing, and being aware of market activity and ensuring sales are maximised at all times.
The ideal candidate will have a positive approach, excellent organisational skills, and a passion for excellent customer service with an emphasis on exceeding standards and guest expectations.
Some of the key skills we will be looking for areMaximising and amending revenue strategies
Compile a weekly/monthly forecast of accommodation for the hotel.
Ensure our pricing and selling strategy reflects the market demand and the hotels competitive set.
Monitor budget and produce weekly/monthly reporting
Lead , monitor, motivate and inspire the team; providing guidance and support.
Ensure a seamless delivery of Reservations department
So if you have at least two years Reservations Management experience and are a motivated, analytical, and passionate individual who is results driven with excellent communication skills, then we want to hear from you
Moments from the historic city centre, Hotel Indigo Durham is located in the former Old Shire Hall building on Old Elvet just 5 minutes from Durham railway station.
The hotel is perfectly located to experience all that this charming city has to offer, with the magnificent university, castle and world renowned Durham Cathedral just a short stroll away.
Throughout the hotel you will spot little nods to our UNESCO World Heritage.Our coffee shop, cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage of the Old Hall whilst embracing contemporary popular culture, a nod to the city's ancient history and bright future.
The Trinity NeighbourhoodNewcomers, friends and weary travellers step onto the set of history at Hotel Indigo Durham, rest your head and explore our 'perfect little city'.
When Bill Bryson called Durham "a perfect little city", the American author wasn't kidding. To a lifelong anglophile such as Bryson, Durham is the quintessential England of Dickens and the Brontë sisters.At the heart of our charming neighbourhood lies the magnificent university, castle and cathedral, a famous trinity that underpins the city's history and identity.
Our 83 contemporary bedrooms inspired by the city's Norman ancestry whilst combining technology, style and comfort with stunning views of Durham Cathedral.
Marco Pierre White Steakhouse Bar & Grill treats guests to signature steaks, timeless English and French classics, and a comprehensive selection of premium cocktails.
The restaurant and cocktail bar is a perfect affordable gathering place with friends and family for afternoon tea, adding a touch of glamour to a celebratory occasion or a conducive environment for that business lunch or private dinner.
TPBN1_UKCT
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