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    Sales Operations Analyst - London, United Kingdom - SMART Technologies Inc

    SMART Technologies Inc
    SMART Technologies Inc London, United Kingdom

    1 week ago

    Default job background
    Description

    The Sales Operations Analyst will play a critical role in overseeing and optimizing the sales forecasting processes, working closely with the sales organization to provide revenue and unit forecasts as part of SMART's ongoing forecasting cadence.

    In addition, you will be responsible for optimizing the efficiency and effectiveness of the sales organization by creating, enhancing and maintaining reporting and analytics, across SMART's Unified Commercial Engine (UCE), working closely with SMART's data and sciences organization.

    A person in this role will champion our mission to be a data and systems-driven organization.

    The successful candidate will have strong interpersonal skills, robust technical and data analysis capabilities, experience providing demand plans in a S&OP process and a natural sense of curiosity that drives them to identify trends and promote opportunities.

    Sales Forecasting and Analysis
    o Lead the development, implementation, and continuous improvement of the S&OP process.

    o Leverage data from , PowerBI, Microsoft Dynamics and other tools to create and enhance reporting that enables deep analysis and data-driven decisions.

    o Utilize historical data, market trends, and customer insights to develop accurate sales forecasts
    o Monitor sales performance metrics and analyze variances to identify areas for improvement.
    o Monitor inventory levels against forecasting accuracy and collaborate with procurement teams to ensure timely replenishment of stock

    o Work closely with SMART's Data Science and Operations team to ensure UCE reporting is providing relevant and accurate information.

    Drive and inform process and system changes to improve data quality.
    § Work closely with sales, marketing, finance, production, and logistics teams to align sales forecasts with production schedules, inventory levels, and distribution plans.
    § Identify opportunities to streamline processes, enhance efficiency, and improve overall performance in sales and order planning functions.
    § Solve critical problems that enable sales representatives to provide timely solutions to their customers while maximizing revenue
    § Stay informed about industry trends, emerging technologies, and best practices in sales and operations planning to drive continuous improvement initiatives.
    § Assist and lead projects as required
    § Education & Work Experience
    § Proven experience in Sales Operations, Revenue Operations and/or Business Analytics experience ideally in a fast-paced environment.
    § BA/BS in Business Administration, Supply Chain Management, or a related field
    § Experience with a CRM Platform ), BI Platform (PowerBI), Microsoft Dynamics and planning tools
    § Strong analytical skills (including Microsoft Excel) and experience with reporting and data analysis. Demonstrated data analytics ability to critically look at performance data and draw constructive conclusions
    § Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
    § This role can be a hybrid or remote role. The candidate must work in a time zone that overlaps with the majority of the workday in the UK (GMT)
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