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    Network Engineer - Berkshire, United Kingdom - Thames Water

    Thames Water
    Thames Water Berkshire, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    What you'll be doing

    as a Network Engineer
  • Overseeing the day-to-day operation of the waste network including resolution of sewer collapses, blockages, flooding to customers' homes and pollution to watercourses.
  • You will be supporting our customers and protecting the environment. You will be ensuring our contractors are working safely and efficiently and will be working alongside them to resolve defects on our sewer network.
  • The day-to-day operation of the waste network including resolution of sewer collapses, blockages, flooding to customers' homes and pollution to watercourses.
  • Ensuring compliance with all relevant regulations and standards during repairs.
  • Acting as local network expert providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
  • Attending meetings with customers, councils, and the Environment Agency to discuss how best our business can support them.
  • Providing critical on-site information to support the wider Operations team.
  • Supervising contractors to ensure that they are working safely and adhering to company policies & procedures.

    • Performing a rolling 6-week shift pattern, with participation in an out-of-hour standby rota once every six weeks.

    What should you bring to the role?

  • We are looking for someone with enthusiasm and a willingness to learn. As you will be spending your time dealing with customers and contractors, you need to have excellent communication and interpersonal skills. There is a need to be self-motivated with a passion for problem-solving and making a difference.
  • Basic IT skills are preferable but not essential.
  • Taking personal ownership of customer issues i.e. responding to queries, and complaints and resolving issues.
  • Clean manual driving licence.

    • What's in it for you?

  • Competitive salary between £25,000 and £28,000 per annum depending on skills and experience.
  • Annual Leave - 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

    • Who are we?

    At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive. Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.

    But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

    Working at Thames Water

    At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

    We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

    Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

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