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Business Analyst

    Business Analyst - Manchester, United Kingdom - Certes

    Certes
    Certes Manchester, United Kingdom

    Found in: Talent UK C2 - 13 hours ago

    Default job background
    Full time
    Description

    Job Description

    Business Analyst (Infrastructure Project)

    Duration: 6 Months

    Start: ASAP

    IR35 Status: Inside

    We require a Business Analyst with previous experience of delivering an infrastructure project for our higher education client.

    You will be working on a large transformation programme which is a 4 years programme where the aim is to provide the business with stable and highly available IT services that enable their current and future needs.

    For this role you will be working on the infrastructure part of the programme.

    Duties include:

  • Requirements
  • Process modelling using BPMN
  • Conducting workshops
  • IT operations management

    Essential skills & experience required:

    The successful candidate should be able to demonstrate:

  • Experience in higher education
  • Experience of writing requirements
  • Workshop facilitation
  • Gap analysis
  • Experience of delivering an infrastructure project
  • Experience of ServiceNow
  • Experience of mapping IT operating processes
  • Knowledge of Zabbix is desirable
  • Please note you must be able to work to a hybrid working arrangement for this role (2 days per week on site in Manchester)

    Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds


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