Nuisance Vehicle Officer - London, United Kingdom - Hackney Borough Council

Hackney Borough Council

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hackney is one of Britain's most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself.

The challenges that have arisen over the last few years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.

Hackney Parking Services are often leading the way in the parking industry with the main focus on best practices and performance.

Hackney Council has managed to be the number one borough in Penalty Charge Notice (PCN) appeals for two years running.

Hackney was one of the first Councils in the country to implement School Streets and Ultra Low Emission Zones - all of which are enforced by the parking enforcement team.

Recently, the Council has brought in-house the parking enforcement operations after over two decades of the service being outsourced.

An amazing opportunity has arisen to recruit into brand new positions that will be pivotal in creation, delivery and implementation of the newly insourced parking enforcement service.

In this challenging and rewarding role, you will have the necessary communication and networking skills to work directly with residents and key partnering services.

Your "can do" ethos, unparalleled organisational skills, problem solving abilities and exceptional skills in dealing with conflict will empower you to manage a varied caseload, and collaborate with others to address support needs and achieve positive outcomes.

You will have demonstrable experience of working in an agile context and the ability to work routinely from different locations across Hackney, outdoors in all weather, to best meet the needs of the communities that we serve.

We need someone with experience or knowledge and understanding of dealing with anti-social behaviour or nuisance vehicles, early intervention and the necessary tools and powers, preferably within a public sector background.

To thrive in this role, you will be required to work in partnership with the Met Police and other enforcement agencies.

You should be a confident communicator, able to handle sensitive issues and be ready to deal with aggressive people.

As you will be required to work on multiple cases at once you must be able to prioritise your own workload, identify and mitigate risk and ensure performance targets are met.

Experience of using electronic case management systems and a variety of other software is advantageous.

This post will require an SIA Door Supervisor certification.

You will be required to successfully pass security vetting through DBS checks level to be considered for this post.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services.

Hackney is one of London's most vibrant and diverse boroughs.

It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

Interview date:
TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are:
Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Salary - Grade