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    Sales Admin + Transport - Coventry, United Kingdom - Pertemps Bond

    Pertemps Bond
    Pertemps Bond Coventry, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Job Description- Sales Administrator/ Transport Co-ordinator

    Reports to: Sales & Operations Manager/ Directors

    Job Summary: Receive and process sale orders via phone and email, checking the accuracy of orders, issuing invoices and maintaining positive relationships with customers.

    Duties include:
    • Contribute to the company's sales administration activities.
    • Process orders for customers from start to finish and liasing with the customers via telephone / e-mail to get the order processed as quickly and efficiently as possible.
    • Keeping customers updated on progress of the orders and rectify any issues getting to the root cause to prevent it from re-occurring again.
    • Review all orders daily to ensure all orders are kept on top of and liaise with Sales Team to keep them to deadlines.
    • Ensure 100% accuracy on all orders.
    • Send out customers invoices when requested.
    • Making sure all paperwork is present and file packs away once orders are complete.
    • Monitoring e-mails for any new orders.
    • Liasing with the warehouse colleagues to make sure products are available and picked correctly.
    • Organising Transport for orders when required.
    • Calling customers and book in deliveries.
    • Answering phone calls and transferring calls to relevant people.
    • Other duties requested by director/ Sales & Operations Manager from time to time.
    • Meet the needs of the customers and tailor themselves to the customer.
    We are looking for someone who is:
    • Good at building positive relationships and rapport with customers.
    • Excellent in communication – Written/ Verbal
    • Good for attention to detail and accuracy.
    • Able to work well under pressure.
    • A team player but also uses own initiative.
    • Able to feedback to the relevant people any issues from customers.
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