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    Subscriptions Manager - London, United Kingdom - Recruitment Genius

    Recruitment Genius
    Recruitment Genius London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Subscriptions Manager, £52K pa, hybrid 2 days/wk in C.London

    The organisation is a membership institution with more than 200 years of history in the Civil Engineering field, with more than 97,000 members world-wide, offices nationally and across the globe.

    You will:
    - Champion exceptional member service, ensuring timely responses and accurate information
    - Oversee day-to-day operations of the subscriptions department, driving efficiency and continuous improvement
    - Lead and mentor a team of dedicated professionals, fostering a culture of collaboration and development
    - Partner with internal stakeholders across the organisation to deliver a seamless membership experience
    - Contribute to strategic initiatives, including the annual lapsing campaign and data reconciliation projects

    You be an ideal candidate if you have:
    - Proven track record in membership management, customer service, and team leadership
    - Expert knowledge of database management and strong analytical skills
    - Excellent comms and interpersonal skills, with the ability to build rapport with diverse stakeholders
    - Background in continuous improvement and a commitment to delivering results

    Salary and benefits:
    - £52K p.a.
    - Hybrid (2 days office, 3 days remote)
    - 25 days holiday + public holidays + Christmas shutdown
    - Up to 8% contributory pension
    - Lots more benefits

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