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    Clinical Support Team Administrator - Ipswich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

    Norfolk & Suffolk Foundation NHS Trust
    Norfolk & Suffolk Foundation NHS Trust Ipswich, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Do you appreciate the opportunity of joining a happy and positive team who are seeking someone similar to fit into their 'family'? Are you an experienced administrator who would like a promotion opportunity or do you have the skills and experience already and want an exciting new challenge in a team that is striving for excellence?

    This is an exciting opportunity to be part of the dynamic and creative Foxhall house team . Admin is a most valued part of the service and integral to a wider group of warm and welcoming 'family' of staff and managers who have been developing the service over the past 2 years. Office hours are to

    Main duties of the job

    The role is to provide full administrative support to the Foxhall house Team and includes roles such as:

  • processing incoming referrals,
  • typing correspondence and reports,
  • preparing agendas and taking minutes at team meetings,
  • maintaining and uploading up to date information to the Trust database (full training will be given)
  • managing telephone queries etc.

    • Whilst the work can be challenging, this is an excellent opportunity for the ideal candidate to gain experience within the NHS

    About us

    Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

    • Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

    Job description

    Job responsibilities

    You should have good communication, inter-personal skills and full commitment to the care and wellbeing of patients. This post requires a confident, level-headed individual who can support a busy service in responding to changing priorities and delivering accurate work within tight deadlines.

    As well as having a good standard of education, you should have relevant and recent administration experience as well as good typing skills. You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The ability to work on your own initiative and prioritise your own work is required, as is the capacity to be flexible.

    Person Specification

    Qualifactions

    Essential

  • NVQ 3 Business Administration or equivalent or working towards
  • NVQ 2 Customer Services or working towards.

    • Desirable

  • Shorthand

    • Experience

    Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
  • Ability to work with senior members of staff across a large organisation.

    • Desirable

  • Staff supervision / appraisal process

    • Knowledge

    Desirable

  • Knowledge of medical terminology
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