- A-Level/ NVQ3 or equivalent, or equivalent work-based experience
- ECDL/ ICT Qualification or equivalent work-based experience
- Typing/WP RSAII or equivalent
- Supervisory Qualification or relevant workplace experience
- Fully experienced with Microsoft Office including knowledge of Outlook, Word, Excel, PowerPoint
- Advanced knowledge of patient healthcare IT systems and packages
- Ability to plan, prioritise and schedule own workload and work of others
- Ability to work effectively within teams – leading by example
- Ability to work on own initiative, without direct supervision
- Excellent knowledge of general office administration and general processes
- Ability to work across different sites to cover sickness & annual leave, requirements of the Service
- Ability to work in a confidential and sensitive manner
- Ability to exercise initiative and judgment in prioritising and dealing with urgent correspondence, issues and enquiries
- Proven experience of dealing with sensitive information with tact and diplomacy
- Ability to work with attention to detail with high levels of accuracy
- Flexible approach to working
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of children/vulnerable adult guidelines
- Effective communication skills -verbal and written in a variety of settings
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Able to deal with sensitive issues with tact, diplomacy and discretion
- Able to present factual information and refer questions to others where appropriate
- Ability to demonstrate a positive attitude to service users, carers and other staff
- Excellent time management and organisational skills
- Accuracy skills, including effective Typing and data input skills as dealing with patient information at all times
- Commitment to Team working
- Willingness to undertake training appropriate to the post
- High concentration skills
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
-
Team Administrator
3 weeks ago
Clatterbridge PropCare Services Ltd Wirral, United Kingdom**Job Title - **Team Administrator · **Salary - **£24,000 · **Responsible to - **Office Manager · **Location - **Clatterbridge Cancer Centre, Wirral · **Job Summary** · The initial period for this post is 12 months, however, this will be reviewed dependent on business requirement ...
-
Team Administrator
3 weeks ago
Mersey Care NHS Foundation Trust Litherland, United KingdomMersey Care NHS Foundation Trust is offering an exciting opportunity for highly motivated and experienced team administrator to provide effective and comprehensive administrative support for our busy Specialist Services Admin Team. · We are looking for a flexible, enthusiastic te ...
-
Administration Team Leader
2 weeks ago
Purchasing Professionals Liverpool, United KingdomMy client, a successful healthcare company near Kirkby, is looking to recruit an experienced Administration Team Leader to supervise their Administration team. If you have previous experience working in a medical practice (NHS) and you are looking to manage a small admin team, th ...
-
Administrator (Protection Team)
2 weeks ago
Merseyside Fire and Rescue Service Merseyside, United Kingdom**Administrator (Protection Team)** · **Salary**: £21, 575 - £21, 968 per annum (G4) · **Hours**: 35 hours per week · **Location**: Service HQ, Bridle Road, Bootle · We are looking to appoint an experienced Administrator to work in our busy Protection Admin Team. · The role cover ...
-
Administrator - Fh Team
3 weeks ago
Liverpool Heart and Chest Hospital NHS Foundation Trust Liverpool, United KingdomWe have an exciting position for an experienced administrator to cover maternity leave until Sept 2023 to support the recently launched Familial Hypercholesterolemia (FH) service across Cheshire and Merseyside. They will work closely with the FH Nurses, Innovation Agency and othe ...
-
Inns Team Administrator
3 weeks ago
Walton Centre NHS Foundation Trust Liverpool, United KingdomWe have a fantastic opportunity for an administrator to join the Integrated Neurology Nurse Specialist (INNS) Team as a INNS Team Administrator. The Integrated Neurology Nurse Service (INNS) was created to bring care closer to patients in their own communities, so patients don't ...
-
Team Leader He Administration
3 weeks ago
The Liverpool Institute for Performing Arts Liverpool, United KingdomLIPA is a world leading provider of university-level performing and creative arts training. You'll be working as part of an international community of creatives, performers, technicians, film makers and business people who learn by working together on fully realised productions a ...
-
Children in Care Team Administrator
3 weeks ago
Mersey Care NHS Foundation Trust Liverpool, United KingdomWe are looking for an experienced administrator to provide an efficient and effective administrative and office support service to the Trust's Children in Care. · The main purpose of the role is to work with existing administrators and clinicians to support the co-ordination of h ...
-
Children in Care Team Administrator
3 weeks ago
Mersey Care NHS Foundation Trust Liverpool, United KingdomWe are looking for an experienced administrator to provide an efficient and effective administrative and office support service to the Trust's Children in Care. · The main purpose of the role is to work with existing administrators and clinicians to support the co-ordination of h ...
-
Liverpool University Hospitals NHS Foundation Trust Liverpool, United KingdomThe Professional Standards Team supports the process for ensuring that both Doctors and Dentist complete an annual appraisal and are ready to be revalidated. · An exciting opportunity has arisen within the Professional Standards Team for an fixed term Administrative Support Offic ...
-
Children in Care Team Administrator
3 weeks ago
Mersey Care NHS Foundation Trust Liverpool, United KingdomThe post holder will propose any necessary changes of local protocols necessary to aid service improvement. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment & IT access for staff/teams. Attend weekly meetings, take not ...
-
Alder Hey Children's NHS Foundation Trust Liverpool, United KingdomCommunication To liaise with families, parents and carers regarding the introduction of the service including specific service-based questions and correspondence. To deal effectively and efficiently with any enquiries from clinical and non-clinical staff within the Trust. To deal ...
-
Administrator (Protection Team)
2 weeks ago
Merseyside Fire and Rescue Service Bootle, United Kingdom**Administrator (Protection Team)** · **Contract**:Full Term, Permanent · **Salary**: £23,500-£ 23,893 (G4) · **Hours**: 35 hours per week · **Location**:Service HQ, Bridle Road, Bootle · We are looking to appoint an experienced Administrator to work in our busy Protection Admin ...
-
Team Administrator
3 weeks ago
Wisemay Liverpool, United KingdomWise May are looking for a Team Administrator to join a lovely Insurance company based in Liverpool. · Duties to include: · Typing up meeting or travel notes after business trips · Typing up recordings · Accuracy for proof reading documents · Attending expert meetings and ...
-
Alder Hey Children's NHS Foundation Trust Liverpool, United KingdomWe are looking for a confident and caring person to provide comprehensive administrative support for the specialist nurses within the Learning Disabilities and/ or Autism Team based at Alder Hey Hospital. You will be part of a small and dedicated team who respond to patients, fam ...
-
Liverpool University Hospitals NHS Foundation Trust Liverpool, United KingdomThe post-holder will work under the supervision and direction of the Professional Services Team (PST) Manager/s and clinical staff but will also be required to deploy initiative and a degree of judgement to decide potential action, anticipate requirements and self-direct activiti ...
-
Immunisation Team Administrator
1 day ago
Mersey Care NHS Foundation Trust Liverpool, United Kingdom Fixed-TermJob summary · The Liverpool Immunisation Team are looking to recruit a skilled and experienced administrator to support the delivery of the routine childhood Immunisation programme. · The programme is mainly delivered within Primary and Secondary School environments with a numbe ...
-
Liverpool University Hospitals NHS Foundation Trust Liverpool, United KingdomTo act as the first point of contact on behalf of the PST for anyone contacting the team or requiring support. To screen calls and enquiries and manage issues within the scope of the role and knowledge and experience and refer to a more senior officer as required. The post holder ...
-
Children in Care Team Administrator
3 weeks ago
Mersey Care NHS Foundation Trust Liverpool, United Kingdom PermanentJob summary · We are looking for an experienced administrator to provide an efficient and effective administrative and office support service to the Trust's Children in Care. · The main purpose of the role is to work with existing administrators and clinicians to support the co- ...
-
Team Administrator
3 weeks ago
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Wigan, United KingdomThis position of Team Administrator, for the Staff Psychological Service, provides an exciting opportunity to join a small yet established team, working to support the Mental Health and Wellbeing of all staff working across Wrightington, Wigan and Leigh Teaching Hospitals NHS Fou ...
Children in Care Team Administrator - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust
Description
Job overview
We are looking for an experienced administrator to provide an efficient and effective administrative and office support service to the Trust's Children in Care.
The main purpose of the role is to work with existing administrators and clinicians to support the co-ordination of health assessments for children in care. You will be responsible for inputting accurate data, including the retrieval, secure transfer and maintenance of electronic and manual patient records, using multiple systems. You will support the coordination of the Children in Care journey by liaising closely with members of the multi-disciplinary team, creating the necessary notifications to support timely communication between services, and keeping the child's best interest at the centre of your care.
This is a fantastic opportunity to work in a highly motivated service and develop further skills and knowledge within the Children in Care agenda.
Main duties of the job
You will support the prioritisation and allocation of rotated Admin task work-streams, ensuring strict scheduling of complex activities are met, monitoring progress and deadlines and effectively escalating details of that progress.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Detailed job description and main responsibilities
Processing and adding incoming patient referrals on to the EMIS systems.
Liaise with colleagues at all levels both within the team and across other agencies and in other organisations across the country.
Ensure provision of secretarial support to the service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.
Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment & IT access for staff/teams.
Attend weekly meetings, take notes, prepare agendas and other papers as required.
Frequent use of databases, reviewing and updating as necessary.
Sort and prioritise mail for the team dealing with all correspondence confidentially.
Person specification
Qualifications
Essential criteria
Desirable criteria
Knowledge/ Experience
Essential criteria
Desirable criteria
Skills
Essential criteria
Values
Essential criteria
Children in Care Team Administrator professionals in Liverpool
-
Gigel Dumitru
General & Emergency Nurse
-
Kara Sealeaf
Administration Assistant
-
Jyothi R
Business Analyst
-
Viktoria Toth
Assistant manager
-
Unathi Btokom
University student
-
Millie Banks
Dog lover and enthusiast