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    Senior Clerical Officer - Sheffield, United Kingdom - Sheffield Teaching Hospitals NHS Foundation Trust

    Sheffield Teaching Hospitals NHS Foundation Trust
    Sheffield Teaching Hospitals NHS Foundation Trust Sheffield, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for an enthusiastic, hard-working person to join our catering team in providing a high-quality service to all our patients, staff and visitors who use the catering facilities at Sheffield Teaching Hospitals.

    The post holder will provide support to the roles of the Specialist Dietitian for Catering, Office Systems Manager, the Quality and Compliance Manager and the Quality and Compliance Officer.

    Keeping our systems up to date with accurate information helps towards the department's goal of maintaining compliance with a number of standards and accreditations including the National standards for healthcare food and drink.

    The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate food. The Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and deli bars.

    Main duties of the job

    Maintain the food allergen information held by the department, ensuring it is up to date and reviewed appropriately and support the development of the allergen action plan.

    Assist with data input for the Catering Department's information system, ensuring the allergen and nutritional information is accurate and up to date.

    Support compliance with the British Dietetic Association's Nutrition and Hydration Digest 2023, the nutritional standards for patients in hospital.

    The successful applicant must be able to prioritise and manage their own workload and be able to work across sites.

    About us

    You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

    The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and delicatessen bars.

    The Catering Department provides training and advice in food hygiene and food service matters to other health professionals within the Trust.

    Job description

    Job responsibilities

    Please view the attached Job Description and Person Specification documents for full details regarding this post.

    When completing your application, please clearly demonstrate how you meet the role criteria.

    Person Specification

    Education and Qualifications

    Essential

  • GCSE English & Maths Grade A/9 - C/4 or equivalent ( Numeracy / Literacy Level 2) or demonstrable skill
  • Higher education qualification in food/hospitality related subject or equivalent experience
  • Level 2 Food Hygiene Certificate or equivalent experience
  • NVQ Level 3 Administration or Customer Care/IT or equivalent qualification or demonstrable experience
  • Knowledge of Nutrition and Therapeutic diets including texture modified (IDDSI), cultural menus etc
  • Food Standards Agency allergen training

    • Desirable

  • Level 2 Health & Safety Certificate or equivalent

    • Experience

    Essential

  • Experience of working in a busy office environment
  • Experience of computer management systems Manna (Catering Information System)

    • Desirable

  • Experience of food allergen labelling requirements
  • Manage workload and ability to work to deadlines
  • Customer service and communication with a variety of service users including external contacts

    • Skills and Knowledge

    Essential

  • Working knowledge of Microsoft Outlook, Word and Excel
  • Developing excel worksheets and reports with departmental information
  • Computer literate, data processing, numeracy and literacy skills
  • Food Allergens
  • Anticipates and acts on requirements to get the job done

    • Desirable

  • Knowledge of ISO 9001:2015 or Quality Management Systems
  • Representing manager with discretion and confidentiality

    • Personal Qualities

    Essential

  • Open and effective communication skills, both written and verbal
  • Ability to create and maintain good working relationships with individuals or teams
  • Understanding of the reasons for and ability to maintain confidentiality at all times
  • High standard of personal hygiene and appearance.
  • Demonstrate flexibility to meet the needs of the service. Working across sites essential

    • Desirable

  • Ability to work and act on own initiative and make decisions
  • Ability to lead by example and prioritise workload of others. Delegating tasks as required.

    • Values and Behaviours (PROUD)

    Essential

  • oPatients first - put patients first by demonstrating commitment to and focus on quality, promote high standards to consistently improve patient outcomes;
  • oRespectful - respectful to patient, staff, colleagues and all internal and external contacts. Value diversity and difference, operates with integrity
  • oOwnership - Demonstrates ownership for all actions and areas of responsibility
  • oUnity - Demonstrates unity with all colleagues. Works across boundaries, look for collective success
  • oDelivery - Proven track record of delivery of objectives
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