Jobs
>
Staines

    IT Customer Manager - Staines-upon-Thames, Surrey, United Kingdom - Audit and Risk Recruitment

    Audit and Risk Recruitment
    Audit and Risk Recruitment Staines-upon-Thames, Surrey, United Kingdom

    2 weeks ago

    Default job background
    Description

    The Audit and Risk Recruitment Company* has been mandated by our client, a global insurance giant, in their search for a Technology Assurance Manager (focusing on customer delivery) to join a growing supplier risk function.

    The purpose of this role is to assist in the operation of 3rd Party IT Risk functions focused on Supplier Assurance by the execution and oversight of activities including risk assessments, contract reviews, due diligence, auditing, findings and reporting to manage the risks related to these areas both within IT, Procurement, Legal, Data Privacy and the wider business, including the execution of Customer Assurance activities.

    The role also offers management responsibilities and my client will consider candidates who are currently in an oversight role (as opposed to direct line management).

    This is a hybrid working role (1-2 days per week in the office) and can be based in London, Leeds, Manchester or Staines.

    This role will manage customer due diligence requests (including contractual reviews) and free up existing 3rd party risk team members to concentrate on our suppliers rather than responding to Commercial requests.

    Commercial / Corporate contract reviews
    Execute and oversee the delivery of end-to-end customer information security due diligence
    More oversight plus execution – This role will have IT Customer Analyst reporting into them (ideal candidate will have lead / management experience)
    Reviewing and negotiating customer contractual IT agreements and clauses.
    Certified in relevant IT audit, risk and security certifications preferably with one of the following: UK experience (IT Risk / internal audit) from either top 10 practice or commercial environment
    IT Security/Assurance, Audit, Compliance and Risk knowledge, experience of IT Risk and assurance frameworks, and IT control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk).
    Demonstrable experience in planning, executing and supervision of controls assessments and risk-based audits.
    Demonstrable experience in review and assessment of contractual or regulatory artifacts / documentation
    Experience of IT Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.
    Experience of IT/IS Risk Management concepts and terminology understanding the role controls play in risk mitigation
    *Relevant UK experience is required for this position and our client is unable to offer sponsorship.
    #
  • ASL Personnel

    Customs Manager

    1 week ago

    ASL Personnel Colnbrook, United Kingdom

    Great opportunity for an experienced Import Customs Supervisor/Manager to join our well established Freight Forwarding client based in Colnbrook. · Purpose of the role is to lead, develop and motivate the Import Customs team to provide an excellent service level to their clients. ...

  • Kevin Theobald Recruitment Agency

    Customer Services Manager

    3 weeks ago

    Kevin Theobald Recruitment Agency London Heathrow Airport, United Kingdom

    Our client has an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. · **This role is located around the Heathrow area and 100 % office based with some UK travel ...

  • Heathrow Personnel

    Import Customs Manager

    2 weeks ago

    Heathrow Personnel Colnbrook, United Kingdom

    NEW JUST IN - We are recruiting for an experienced Import customs manager to join a medium sized international company based in Colnbrook. · You must have strong Duty / VAT and customs knowledge and be hands on with customs entries experience for imports. · Yo will be dealing wit ...

  • Kolt Recruitment Ltd

    Customer Service Manager

    2 weeks ago

    Kolt Recruitment Ltd Feltham, United Kingdom

    Kolt Recruitment are recruiting for a customer service manager for an independent accident repair centre. · **Key Responsibilities**: · - Managing the customer services team. · - Completing all relevant paperwork as necessary for vehicle repair orders. · - Maintaining an up to da ...

  • Plum Personnel

    Customer Success Manager

    3 weeks ago

    Plum Personnel Sunbury-on-Thames, United Kingdom

    CUSTOMER SUCCESS MANAGER · Sunbury on Thames · Salary up to £40,000 DOE · About the Role · The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supporting a geographic sales team. The role is responsible for ensuring all received orders ...

  • Plum Personnel

    Customer Success Manager

    2 weeks ago

    Plum Personnel Sunbury-on-Thames, United Kingdom

    CUSTOMER SUCCESS MANAGER · Sunbury on Thames · Salary £40,000 to £45,000 DOE · About the Role · The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supporting a geographic sales team. The role is responsible for ensuring all received o ...

  • Parkside Office Professional

    Customer Services Manager

    3 weeks ago

    Parkside Office Professional Sunbury-on-Thames, United Kingdom

    Being responsible for the first point of contact, and providing exceptional customer service to our consumers, retail partners and sales representatives. The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supportinga geographic sales ...

  • Plum Personnel

    Customer Service Manager

    3 weeks ago

    Plum Personnel Sunbury-on-Thames, United Kingdom

    **CUSTOMER SERVICE MANAGER** · **Sunbury on Thames** · **Salary up to £40,000 DOE** · About the Role · The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supporting a geographic sales team. The role is responsible for ensuring all rec ...

  • Parkside Office Professional

    Customer Service Manager

    3 weeks ago

    Parkside Office Professional Sunbury-on-Thames, United Kingdom

    Being responsible for the first point of contact, and providing exceptional customer service to our consumers, retail partners and sales representatives. The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supportinga geographic sales ...

  • Jewson

    Customer Development Manager

    3 weeks ago

    Jewson Walton-on-Thames, United Kingdom

    **Customer Development Manager** · Are you someone who is passionate about sales, customer service and developing your career? · At **Jewson**we are looking for **a Customer Development Manager**to work in our sales team**,**helping to deliver and lead the estimating service whic ...

  • Reed Business Support

    Customer Service Manager

    3 weeks ago

    Reed Business Support Walton-on-Thames, United Kingdom

    **Customer Excellence Manager** · **Chessington, Surrey (Office based)** · **£35,000 - £40,000** · As an experienced Customer Service Manager who is passionate about leading and supporting a team you will be joining a successful business in the heart of Chessington, Surrey as the ...

  • Page Personnel Secretarial & Business Support

    Customer Service Manager

    3 weeks ago

    Page Personnel Secretarial & Business Support West Drayton, United Kingdom

    This exciting opportunity has arisen for a global business based in West London to manage a medium sized Customer Services department. · **Client Details** · The client is a global business who is a leader in its field, their UK HQ is based in West London and they are going throu ...

  • Sheridan Ward Recruitment Services

    Customer Account Manager

    1 week ago

    Sheridan Ward Recruitment Services Feltham, United Kingdom

    **Customer Account Manager** · We at Sheridan Ward are looking to bring on board a Customer Account Manager for our wonderful client based in Feltham We need someone that is very organised and able to work under pressure. · **Customer Account Manager duties**: · - Processing orde ...

  • Parkside Office Professional

    Customer Services Manager

    4 days ago

    Parkside Office Professional Sunbury-on-Thames, United Kingdom

    Being responsible for the first point of contact, and providing exceptional customer service to our consumers, retail partners and sales representatives. The Customer Service Manager, oversees a matrix structure of 3 customer service executives, each supportinga geographic sales ...

  • Morpheus Talent Solutions Ltd

    Customer Experience Manager

    1 day ago

    Morpheus Talent Solutions Ltd Weybridge, United Kingdom

    **Customer Experience Manager, could this be you?** · You would be working with a leading Insurance company working with their new fully digital line of car insurance, managing and driving the best CX from end to end browsing through to claims. · Working alongside UX / UI develop ...

  • KLEIN HAMILTON EXECUTIVE SEARCH LTD

    Customer Services Manager

    3 days ago

    KLEIN HAMILTON EXECUTIVE SEARCH LTD West Drayton, United Kingdom

    Customer Services Manager, Customer Support Manager, Customer Services Team Lead, Customer Services Co-Ordinator, Direct Marketing, Sales, Permanent, West Drayton · **Customer Services Manager** · A Customer Services Manager is required to join a UK team based in West Drayton, Lo ...

  • Nicholson Glover

    Business Innovation Manager Customer Service Fluent

    2 weeks ago

    Nicholson Glover Chertsey, United Kingdom

    Are you a business strategy / planning expert who has worked within a customer service / customer experience environment of a large corporation? · Are you excited be an innovator in the customer service space, if so this could be a great opportunity for you · **The Company** · Es ...

  • Gibbs Hybrid

    Customer Experience Manager

    1 week ago

    Gibbs Hybrid Hounslow, United Kingdom

    Customer Experience Manager - London · Gibbs Hybrid is looking for an accomplished Customer Experience /Engagement Manager to plan and execute executive briefings for the business. You will work closely with the Global teams to coordinate customer engagements. The Customer Experi ...

  • INTEC SELECT LIMITED

    Customer Success Manager

    3 weeks ago

    INTEC SELECT LIMITED Hounslow, United Kingdom

    **Customer Success Manager** · **Overview**: · Our client have a flexible approach to home working but will require weekly to their HQ's located in Heathrow. · - The main responsibility for this position will be to build and deliver proofs-of-concept to address specific business ...

  • Heathrow Personnel

    Customer Terminal Manager Retail Logistics

    4 days ago

    Heathrow Personnel Heathrow, United Kingdom

    We are recruiting for an experienced manager who has experience looking after retail key accounts, dealing with logistics and and inventory. · You will be working for a Heathrow based company that supply retail goods into the airport shops and provide all the logístical support o ...