Jobs
>
Bury St Edmunds

    Catering Service Manager - Bury St Edmunds, Suffolk, United Kingdom - West Suffolk NHS Foundation Trust

    West Suffolk NHS Foundation Trust
    West Suffolk NHS Foundation Trust Bury St Edmunds, Suffolk, United Kingdom

    2 weeks ago

    Default job background
    Description

    We have a rare opportunity for you to lead our inspirational award-winning Catering team, here at West Suffolk Hospital, as our Catering Services Manager.


    You will manage the senior Catering team who along with our chefs and catering assistance provide freshly cooked meals, using seasonally grown ingredients to create nutritious meals for our patients, staff, and visitors.


    You will be responsible for taking our Catering department to the next level, and in doing so ensure excellent food and an exemplary customer experience is delivered in a safe compliant, fast-paced, caring environment.


    STAFF CAR PARKING


    Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30.


    For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital.

    Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.


    This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

    Responsibility for the overall management of the Catering department at West Suffolk Hospital. Including compliance with all food safety and hygiene regulations.

    Responsible for all Catering staff, making sure sufficient training is provided to the appropriate levels and standards.

    Responsible for departmental adherence to all Trust policy and procedures.


    Have Budget responsibility for both Pay and non-pay cost, relating to the catering department and in doing so stay within prescribed budgetary limits.

    Ensuring the safe preparation, cooking, and serving of all foods to patients, staff, and visitors.

    Providing high quality hospitality Catering for internal events.

    Providing excellent customer service to patients, families, and colleagues.

    Ensuring National standards for healthcare food and drink are adhered to.

    Being proactive and forward thinking in the provision of our food service for our patient's, staff, and visitors.

    Actively promote our food Service, Planning theme days, including provided a Christmas dining experience for our staff
    BeKnown at West Suffolk NHS Foundation Trust. By our community


    We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk.

    We care for, treat and support people in hospital, at home and in various community settings.


    The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward).

    It has 500+ beds and is a partner teaching hospital of the University of Cambridge.


    Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

    Whatever your role or ambition, we want to help you be the best you can be.

    We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.


    The post holder will be a Senior member of the Estates & Facilities Soft Services team, with responsibility for the leadership and management of the Catering services .

    The post holder has leadership, managerial and professional responsibility for the above services on behalf of the Trust. The post holder holds line management responsibility for the staff in those department.


    The post holder will be responsible for ensuring the Catering services are effectively resourced, have clear policies to deliver a high quality, safe service with robust governance to give assurance from Ward to Board in respect of national standards and statutory compliance.


    The post holder will act as the Trusts expert in these areas, and in doing so provide specialist and professional expertise to clinicians, senior managers, and other staff throughout the Trust.


    The post holder will formulate and deliver operational objectives whilst ensuring the provision of a comprehensive and efficient service working on behalf of patients, visitors, and staff.


    To lead on any changes as part of the review process and the implementation of innovative solutions that support the Trusts Objectives.

    Accountable for the delivery against Key Performance Indicators (KPIs), service developments and supportand the departmental Business Plan. Lead on the provision of services to sustain future strategies and development for those areas of responsibility.

    Responsible for resource management to specified targets and standards in line with the Trusts business plan and national targets.

    Responsible for compliance with the NHS - National Standards for Healthcare Food and Drink 2022.

    Support the Head of Facilities as part of the Senior Soft Services Management Team.
    Recognised Professional Qualification in catering services
    Educated to or experience equivalent to city and guilds l in food and catering
    Evidence of Continuous Professional Development

    Diploma in Professional Cookery (Level 1, Level 2, and Level 3)
    Advance food hygiene

    Successful track record of working in an Estates & Facilities role within an environment of comparable scale and complexity
    Experience of Line Management of Diverse Staff Groups
    Experience of leading in Soft-Facilities Management
    Be conversant with relevant Standards (Cleaning, Catering, Security)
    Experience/knowledge of working in a health service environment.

    Excellent report writing skills.
    The ability to lead the service when representing the Trust internally and externally
    Ability to collate, interpret information and implement agreed policies & procedures
    PC literate with office and design packages i.e. Auto-cad.
    Personal Qualities
    Flexible approach to working hours/duties
    Patient and Quality focused
    West Suffolk NHS Foundation Trust
  • Rise Technical Recruitment Limited

    Service Manager

    3 days ago

    Rise Technical Recruitment Limited Bury St. Edmunds, United Kingdom

    Service Manager (Mechanical) · £40,000 - £50,000 + Company Car + Progression + Industry Training + Excellent Company Benefits · Bury St Edmunds (Commutable from: Newmarket, Cambridge, Ely, Haverhill, Thetford, Mildenhall or surrounding areas) · Are you from a Heavy Mechanical bac ...

  • Alex Young Recruitment Ltd

    Technical Services Manager

    2 weeks ago

    Alex Young Recruitment Ltd Bury St. Edmunds, United Kingdom Full time

    Our client is an established Facilities Management Service Provider that has an impressive portfolio of clients nationwide. It is currently looking to hire a Technical Services Manager for a Healthcare contract in Bury St Edmunds. · As the Technical Services Manager, you will be ...

  • AJ Chambers

    Corporate Services Manager

    1 week ago

    AJ Chambers Bury St. Edmunds, United Kingdom

    **Corporate Services Manager - Up to £60, % Remote Working Opportunity, Suffolk** · Would an Audit Manager role working entirely from home interest you? · AJ Chambers is partnering with a leading regional firm in Suffolk, East Anglia that can offer incredibly freedom and flexibil ...

  • Henderson Brown Recruitment Ltd

    Service Manager

    3 weeks ago

    Henderson Brown Recruitment Ltd Newmarket, United Kingdom

    Service Manager · Industry: heavy engineering (plant, agricultural or construction) · **Salary**: £40,000- £45,000 + package · Location: Newmarket, Cambridgeshire · The Company: · We are delighted to be supporting our award-winning client in the recruitment of a Service Manager. ...

  • CLD Recruitment

    Service Manager

    2 weeks ago

    CLD Recruitment Ely, United Kingdom Full time

    Service/Area Manager · Ely · Up to £48,000 DOE · My client is seeking an experienced Service Manager to join their amazing team The main purpose of the role is taking overall responsibility for the effective management of all aspects of the service, thereby ensuring the provisio ...

  • The Recruitment Crowd (Yorkshire) Ltd

    Service Manager

    3 weeks ago

    The Recruitment Crowd (Yorkshire) Ltd Ipswich, United Kingdom

    **Service Manager - Learning Disabilities** · **Ipswich / Colchester** · **£30,000 plus £3k car allowance** · One of my national care providers are growing further They are looking for a Service Manager to cover a small group of service users with learning disabilities and autism ...

  • CareerBliss

    Service Manager

    1 week ago

    CareerBliss Bury St Edmunds, United Kingdom

    Service Manager (Mechanical)£40,000 - £50,000 + Company Car + Progression + Industry Training + Excellent Company BenefitsBury St Edmunds (Commutable from: Newmarket, Cambridge, Ely, Haverhill, Thetford, Mildenhall or surrounding areas)Are you from a Heavy Mechanical background? ...

  • Holden & Holden Ltd

    Service Manager

    1 week ago

    Holden & Holden Ltd Bury St Edmunds, Suffolk, United Kingdom

    As the Service Manager, you'll be at the forefront of ensuring exceptional customer experiences. You have the ability to optimise workflow whilst implementing stringent quality controls. Your role is not just about managing services, your expertise is the key to keeping engines r ...

  • West Suffolk NHS Foundation Trust

    Service Manager

    2 weeks ago

    West Suffolk NHS Foundation Trust Bury St Edmunds, Suffolk, United Kingdom

    An exciting opportunity has arisen for a passionate, proactive, and autonomous team player to join the Paediatric team as Service Manager for Paediatric services. This post is covering maternity leave and would be ideal for someone looking for an opportunity to support career pro ...

  • Prospect Us

    Service Manager

    1 day ago

    Prospect Us Ipswich, United Kingdom Part time

    Prospectus is pleased to be partnering with Terrence Higgins Trust (THT), the largest voluntary provider of HIV and sexual health services in the UK. Delivering local services across Great Britain, they provide support to individuals living with HIV andensure their voices are hea ...

  • Exact Sourcing Ltd

    Customer Service Manager

    3 weeks ago

    Exact Sourcing Ltd Newmarket, United Kingdom

    A unique opportunity to join this fast-paced and varied company as the Customer Service Manager is available with an immediate start. Managing the Customer Service Team you will have the opportunity to run a successful and already established team. · If you thrive on delivering e ...

  • Rubix Personnel Limited

    Customer Services Manager

    3 weeks ago

    Rubix Personnel Limited Newmarket, United Kingdom

    Customer Services Manager - Newmarket · Rubix M&E are recruiting for an experienced customer service professional to join a market leading smart metering organisation as a Customer Services Manager of a thriving team in Norwich. · This role is responsible for ensuring the Teams a ...

  • Devonshire Hayes Recruitment Specialists Limited

    Service Desk Manager

    3 weeks ago

    Devonshire Hayes Recruitment Specialists Limited Newmarket, United Kingdom

    Our Suffolk based client is looking for a Technical Service Delivery Manager/Service Desk Manager to lead a team on engineers and improve processes. · Job Spec: · - This position is very customer focussed, excellent communication skills are required both written and verbally. · - ...

  • East Cambridgeshire District Council

    Environment Services Manager

    3 days ago

    East Cambridgeshire District Council Ely, United Kingdom Full time

    East Cambridgeshire District Council have an exciting opportunity for an Environment Services Manager to join their team. · Location: Ely, Cambridgeshire (CB7 4EE) · Salary: £55,182 - £61,386 p.a. (Grade 10) plus an essential car user allowance of £1,239 annually, Emergency Stand ...

  • Creative Support

    Registered Service Manager

    2 weeks ago

    Creative Support Braintree, United Kingdom Full time

    Do you have the personal commitment, drive and person-centred values to be able to make a real difference to the lives of people with complex needs? · We are seeking a highly committed, proactive and professional Registered Service Manager to lead the operational management of a ...

  • Linklaters

    Service Desk Manager

    2 weeks ago

    Linklaters Colchester, United Kingdom

    **Purpose** · Responsible for all aspects of Linklaters' 24/7 IT Support Desk support offering. · The IT Service Desk Manager designs and implements global strategy for the IT Service Desk ('the desk'). Managing a team of IT Support Team Leaders and IT analysts in support of a gl ...

  • EMIS Health

    IT Managed Service Engineer

    2 weeks ago

    EMIS Health Cambridge, United Kingdom Full time

    We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. · This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays a ...

  • Concept Resourcing

    Service Transition Manager

    2 weeks ago

    Concept Resourcing Cambridgeshire, United Kingdom

    Service Transition Manager · - Service Manager - Transition Manager - Service Delivery Manager - Transition Manager - Project Manager - MSP - Hybrid - Work from Home - up to £45,000 + bonus + benefits · **Service Transition Manager** · **Up to £45,000pa + bonus + benefits** · **H ...

  • Specialist Financial Recruitment Limited

    Client Services Manager

    1 week ago

    Specialist Financial Recruitment Limited Cambridge, United Kingdom

    A fast-growing FinTech is currently looking for a **Client Services Manager** to join its dynamic and growing team in Cambridge. Along with a salary of up to £45,000 per annum, you will also receive 25 days holiday (excluding bank holidays),flexible working opportunities, private ...

  • Wellcome Sanger Institute

    IT Services Delivery Manager

    1 week ago

    Wellcome Sanger Institute Cambridge, United Kingdom

    Do you want to help us improve human health and understand life on Earth? Make your mark by shaping the future to enable or deliver life-changing science to solve some of humanity's greatest challenges. · We have an exciting opportunity for an **IT Service Delivery Manager **to j ...