Collection Advisor - Milton Keynes, United Kingdom - Reed Business Support
Description
Collection advisors
£10.82 per hour
NO PREVIOUS OFFICE EXPERIENCE REQUIRED
Although this may not directly match your skillset, if you have provided customer service within a retail, hospitality or call centre environment or have fantastic communication skills and looking for a new role, this role could be for you.
Role Summary:
- Recognizes potential fraud, credit, collection and chargeback issues and forwards them to the appropriate department
- Inbound and outbound telephone calls with Credit Card customers to identify customer circumstances, agree customer outcomes and solutions including: taking payments, making payment plans, referring to a Debt Management Company or other
Additional Information:
Salary:
£10.82 per hour
Full time Permanent Position
Monday to Friday (NO WEEKENDS)
Office Based in Caldecotte, Milton Keynes
4 Weeks training to ensure success in your role
Free Parking
Great Benefits
Great opportunity for development and progression
Results Orientation
Customer Focus
Fostering Relationships
Effective Communication
Attention to Detail
Quality Orientation
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