- Work as an effective member of a team within a busy office environment
- Prioritise effectively on daily basis
- Demonstrate excellent attention to detail
- Demonstrate effective and proven interpersonal skills and be able to liaise with various Professionals, Senior Managers, Service Managers, Social Workers and other Business Support colleagues
- Communicate effectively
- Input data accurately
- Accurately interrrogate various database systems
- Excellent note-taking skills (be able to use laptop to record notes)
- Use initiative
- Have excellent organisational skills
- Be able to work with sensitive, confidential and sometimes distressing information
- Have experience of Microsoft Office 365 and effectively utilise IT systems
- Ability to work to deadlines
- Produce work of high standard
- Process Child Protection checks for various agencies and organisations within given timescales.
- Attendance at designated Strategy Meetings and other Professional meetings, which necessitate the recording and production of minutes/notes as required.
- Administering various administrative processes eg. processing daily police reports for children who have been involved in incidents in last 24hrs,
- Input and interrogate Childrens database system, Eclipse
- Maintenance of various Excel spreadsheets
- Supporting the use of technology
- Effective administrative support to ensure smooth running of the office by undertaking a range of administrative tasks
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our .
- The Council offers flexible working arrangements in terms of when and where people work hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the .
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Business Support Administrator - Devon, United Kingdom - Devon County Council
Description
The Multi Agency Safeguarding Hub (MASH) is the central resource point for receiving safeguarding contacts/enquiries for the whole of Devon. MASH comprises of professionals from a range of agencies including Police, Health, Education, Mental Health, Housing, Probation, Early Years, Youth Offending, Domestic Abuse etc.
Working within Digital Transformation and Business Support team, the Business Support Administrator is a vital role ensuring that back office administrative functions continue to support the Childrens Front Door services (formerly known as MASH - Multi Agency Safeguarding Hub ), which is a statutory service critical to front line safeguarding services and a key priority for Devon County Council.
This is a challenging and fast paced environment and the post holder would need to respond to changing priorities. You would also need to:
Key priority tasks include:
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
