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Service Delivery Support Administration Assistant - Devon, United Kingdom - Devon County Council
Description
Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You'll join us on a Fixed Term Contract hours per week (Wednesday afternoon and all day Thursday and Friday) until 14 January 2025.
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
About the role:
As our Service Delivery Support Administration Assistant you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.
Key responsibilities of the role:
• Undertaking a range of duties commensurate with an administration assistant role to support the Services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment.
• Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams.
• Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the Service, as required.
• Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner.
• Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support.
• Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Work documents, PowerPoint and other MS Office applications.
• Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training.
• Supporting in the provision of departmental resource requirements stationery, cameras, PPE and detectors) and scrap cars - maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets.
• Undertaking the financial administration processes for Service Delivery departments, including Procurement Card use and reconciliation.
• Supporting the monitoring and completion of team specific Annual Returns including inventories.
• Liaising with relevant stakeholders, both internal and external.
• Being responsible for the reporting of property defects.
• Carrying out duties at the main place of work and/or other locations as required.
Our values
As a Service and as individuals:
• We are proud to help
• We are honest
• We are respectful
• We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.
If you have any queries and would like to speak to someone to find out more about the role please contact our Service Delivery Support Officer Karena Morris on /
If you feel you have the skills and experience to become our Service Delivery Support Administration Assistant please click 'apply' today, we would love to hear from you.
You must be eligible to work in the UK.
How to apply:
You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification.
1 . Proven ability to carry out word processing / typing with speed, accuracy and attention to detail.
2 . Good written and verbal communication skills
3. Proven administration and time management skills
4. Good planning and organisational skills
5. Proven ability and an understanding of the need to maintain confidentiality.
6. Good interpersonal skills in order to develop and maintain effective working relationships with internal and external stakeholders.
