Customer Administrator - Tunbridge Wells, Kent, United Kingdom - Office Angels

Office Angels Tunbridge Wells, Kent, United Kingdom

3 weeks ago

Description

Job Title:
Customer Service Administrator

Location:

Rural Tunbridge Wells Hours:
Monday - Friday 9-5.30pm

Office Based Salary:
£24,000 - £24,500 per annum + excellent benefits including generous holiday + Bank Holidays, Pension, Private Medical Cover, excellent office facilities, central free parking Are you looking for a new role based within a busy Customer Service Department with no two-days the same? If you are confident on the phone, used to managing queries via webchat/providing customer information/have a background in retail and used to managing customer demands effectively and resolving issues this could be a great next move for you; Responsibilities: Processing orders and invoices: This involves handling the logistics of customer orders, ensuring accuracy in invoicing, and maintaining proper documentation.

CRM data management:

Accurately logging customer information and interactions onto the CRM (Customer Relationship Management) system, which is crucial for maintaining a comprehensive customer database.

Handling calls and enquiries:
Responding to customer enquiries via phone calls, emails, or other communication channels promptly and professionally.
Following up on customer requests: Proactively addressing customer needs and ensuring timely resolution of any issues or concerns.

Working in a fast-paced environment: Adapting to the demands of a busy work environment where tasks may vary and require quick responses.

Team collaboration:

Being part of a supportive and fun team, which suggests a positive work culture where colleagues help and encourage each other.

Overall, this role requires strong customer service abilities, organisational skills, attention to detail, excellent communication abilities, and the ability to thrive in a fast-paced environment.

The combination of a competitive salary, free parking, and a supportive team makes this opportunity even more appealing.

If you're interested in a role that offers variety, teamwork, and opportunities for growth, this position could be a great fit for you Apply online today with your latest CV or e-mail me on (url removed) This role is being managed by Debbie Foster.

Office Angels, Tunbridge Wells.

(phone number removed)(url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website #J-18808-Ljbffr

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