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    Technical Support Engineer - Northampton, United Kingdom - Profectus Recruitment

    Profectus Recruitment
    Profectus Recruitment Northampton, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description


    Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer......


    They are known for delivering top-quality services nationwide, blending technical expertise with effective. communication.


    Responsibilities:
    Provide proactive service and efficient client resolutions, including disaster recovery solutions.
    Deliver technical support via phone, remote access, and on-site visits.
    Assist in hardware and software deployment projects, occasionally traveling across regions.


    Requirements:

    Minimum 5 years of IT support experience, preferably in a diverse client environment.
    Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.
    Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.
    Experience with Hyper-V/VMware and familiarity with Linux system administration.
    Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.
    Familiarity with ITIL operations and a valid driving license.


    Desired Skills:

    Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.
    Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey
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