- Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.
- Process customer orders proficiently and accurately within the appropriate time frames.
- Oversee the generation of quotes and provide pricing information to merchant stockists, collaborating with external sales teams when necessary to meet customer and business needs.
- Proactively identify and resolve issues as they arise to ensure smooth operations.
- Handle delivery and invoice queries proficiently, ensuring swift and effective resolution.
- Maintain accurate and up-to-date records and essential information for all customer interactions.
- At least 2 years of experience in a customer service role.
- Ideally, previous experience within the manufacturing and/or construction industry.
- Proficient IT skills and experienced in using CRM systems.
- Proven ability to handle customer complaints effectively and professionally.
- A pro-active thinker with strong problem-solving skills.
- Excellent planning, organising and task implementation skills with a high degree of accuracy.
- Strong communication skills for interacting with internal and external contacts.
- Enjoy a competitive salary and other incentives.
- Comprehensive Benefits that include 25 days of annual leave, a generous company pension scheme, life assurance, and employee discounts.
- Grow your skills with ongoing L&D opportunities.
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Service Coordinator
3 weeks ago
Clymac Ltd Loughborough, United KingdomFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every d ...
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Service Coordinator
1 week ago
Clymac Ltd Loughborough, United KingdomFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every d ...
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Service Coordinator
1 week ago
Clymac Loughborough, United Kingdom**Service Coordinator - Loughborough** · Clymac are Fire & Security Systems specialist, delivering fully integrated Fire & Security Systems throughout the UK since 1992. We are currently looking to appoint a new Service Coordinator based at our Loughborough Head Office. · **Basic ...
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Service Coordinator
1 week ago
Clymac Ltd Loughborough, United KingdomFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every d ...
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Service Coordinator
2 days ago
Clymac Ltd Loughborough, United KingdomFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every d ...
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Service Coordinator
4 days ago
Clymac Ltd Loughborough, United KingdomFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every d ...
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Customer Services Coordinator
3 weeks ago
Tarmac Mountsorrel, United Kingdom Part time**Job Introduction**: · At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. · We are curre ...
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Customer Service Coordinator
3 weeks ago
Tarmac Mountsorrel, United Kingdom Part time**Job Introduction**: · At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. · We are curre ...
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Service Delivery Coordinator
1 week ago
Cox Automotive Loughborough, United Kingdom**Department** · The Service Delivery team is a core part of the Auction business, made up of Payments, Vendor support and the auction centres internal service delivery support function for transport & logistics, these functions are responsible for always delivering excellent cus ...
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Customer Service Coordinator
4 days ago
Tarmac Mountsorrel, United Kingdom**Job Introduction**: · Are you an experienced **Customer Service Coordinator **with experience in environments like the Aggregate, Asphalt or Heavy Industrial sector and looking for your next permanent role? The please read on as we may just have the role for you. · At Tarmac, ' ...
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Service Delivery Coordinator
1 week ago
Cox Automotive Loughborough, United KingdomThe Service Delivery team is a core part of the Auction business, made up of Payments, Vendor support and the auction centres internal service delivery support function for transport & logistics, these functions are responsible for always delivering excellent customer service to ...
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Service & After Sales Coordinator
2 weeks ago
Apex Lifts Mountsorrel, United Kingdom**Job Opportunity: Service & After Sales Coordinator** · Are you passionate about ensuring exceptional customer experiences and driving revenue growth? We are seeking a dynamic and organised individual to join our team as a **Service & After Sales Coordinator** · Key Responsibili ...
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Service Coordinator
1 week ago
2Fawcett Recruitment Leicester, United Kingdom**Role**: Service Coordinator · **Salary**: £24,000 to £26,000 (£30,000 OTE) · **Location**: South Leicester · **Type**: Permanent · **Overview** · 2fawcett are currently seeking a dedicated and experienced **Service Coordinator**. This role involves customer service, coordinatin ...
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Service Coordinator
3 weeks ago
2Fawcett Recruitment Leicester, United Kingdom**Role**: Service Coordinator · **Salary**: £24,000 to £26,000 (£30,000 OTE) · **Location**: South Leicester · **Type**: Permanent · **Overview** · 2fawcett are currently seeking a dedicated and experienced **Service Coordinator**. This role involves customer service, coordinatin ...
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Service Coordinator
2 weeks ago
Adullam Homes Leicester, United Kingdom Full timeService Coordinator · Location: Oadby · Salary:£23,985 per annum · Job title: Service Coordinator · We have an opportunity for a Service Coordinator to join our organisation. · The Service Coordinator will be based at our offices in Oadby. · Adullam offers the following benefi ...
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Service Coordinator
1 week ago
Mosaic 1898 Leicester, United KingdomWe're looking for a compassionate and caring person to join our Liberty, Advocacy and Voice (LAV) Team. You'll come on board to support, facilitate, and coordinate our representation service, and group advocacy work for disabled people. · **About our charity** · Here at Mosaic 18 ...
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Service Coordinator
2 weeks ago
ER Recruitment Limited Leicester, United Kingdom**Service Coordinator** · **Leicester** · **Competitive Salary** · - Do you have the ability to proactively manage busy schedules and pride yourself to work to deadlines? · - Are you a confident and resilient communicator who enjoys being organised and productive? · - Do you want ...
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Service Coordinator
1 week ago
Pinntec Limited Leicester, United Kingdom**JOB TITLE** · Service Coordinator · **REPORTING LINE** · Service Manager · **MAIN OBJECTIVES** · To assist with the management and coordination of daily operational activities within our Service Department · **DUTIES AND RESPONSIBILITIES** · **(please note this is not an exhaus ...
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Customer Service Coordinator
3 weeks ago
Kirkland Associates Ltd Leicestershire, United KingdomOur client is an established company based near Shepshed. They're looking for a friendly Customer Service professional with an engineering background to join their small and supportive team on a full-time, permanent basis. · **Internal Sales - The Job** · You will support the bus ...
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Service Coordinator
1 week ago
Euro-Projects Recruitment Coalville, United Kingdom**Service Coordinator.Coalville, Leicestershire.£32,000 - £35,000** · - Service Coordinator, Service Controller, Service Manager, Maintenance Controller, or similar leading a small team within a service department of an engineering business. · - Successful, growing SME business w ...
Customer Service Coordinator - Barrow upon Soar, United Kingdom - Brett Landscaping
1 week ago
Description
Your Role
Brett is the UK's largest independently owned building materials Group with over 60 sites across the South, South East, East and Midlands and employing over 700 people.
With a reputation for excellence, we offer superb development opportunities to people keen to be a part of our continued growth.
As an independent business we can offer real job satisfaction in an environment which encourages you to contribute, supports you in getting the job done and enables you to become part of a team that delivers building materials forbig ideas.
Brett Group is committed to diversity and is an equal opportunity employer. We celebrate diversity and encourage individuals of all backgrounds to apply.
Closing Date: 24th May 2024