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Feedback Officer - Haringey, United Kingdom - Daniel Owen Ltd
![Daniel Owen Ltd. background](https://contents.bebee.com/companies/gb/daniel-owen-ltd/background-tgV5z.png)
Description
Feedback OfficerWorking hours:
Monday - Friday
Location:
Based in Haringey
Pay rate:
£17.54 per hour
Details on the role:
- Administer feedback scheme including complaints, compliments, the WOW Awards, suggestions, member enquiries, and Ombudsman enquiries.
- Manage data protection and information management schemes and policies to meet service levels and legal requirements.
- Investigate, address, and resolve customer and stakeholder feedback and requests.
- Support in collecting and analyzing performance data to enhance service delivery organization-wide.