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    Customer Service Specialist - Peterborough, Cambridgeshire, United Kingdom - Barker Ross Group

    Barker Ross Group
    Barker Ross Group Peterborough, Cambridgeshire, United Kingdom

    3 weeks ago

    Default job background
    Description

    Barker Ross is recruiting on behalf of their client who is the largest in their field for a Consumer Services Administrator.

    This is a permanent position.

    Hours are Monday to Friday, working 09:
    To provide primary telephone, e-mail and letter support for the UK end users of clients products

    Answering consumer telephone calls, emails and letters also liaising with other CSA's as required to provide a seamless service

    Arranging for dispatch of spares and product replacements with the Operational Team or Facilities Manager

    Updating product knowledge by having regular training with relevant Managers and to assist in training new staff members when required

    Providing immediate feedback to the Management team in the event of frequent instances of problems with the same products so the appropriate remedial action can be taken

    Providing admin support to the Trading team

    Providing general support to other team members and departments as needed.

    Barker Ross Group values diversity and promotes equality.

    We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.


    For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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