Senior Property Helpdesk Administrator - Cheshire, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Cheshire, United Kingdom

7 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible for providing support to the Property Helpdesk manager by championing the Property Helpdesk administrators, acting as their first line of support for training, guidance, advice and queries.

Based in our modern and stylish Head Office in Chesterworking 9am

5pm Monday
Friday, this is a great opportunity for an experienced customer team leader to join a thriving and innovative company with a strong emphasis on team values.

Client Details
Our client is a based in a vibrant part of Chester city centre with outstanding offices/views.

Our client prides itself in the culture they have developed across the business - this has been produced by the team themselves which means they live these throughto the core of the business.

Description

Team training and mentoring
Resolving general queries and calls from third parties
Liaising with licensees,contractors, local authority officials etc.
Regular reporting on contractor performance, outstanding property issues and presenting to the Property Helpdesk Manager
Meetings with contractors and suppliers to review progress and KPI's
Deal with general account queries around purchase orders

Profile

Customer Service at the heart
Excel and Outlook skills (including Inbox management) essential
High degree of accuracy and attention to detail
Great organisational skills and ability to prioritise and work to tight timescales
Excellent communication skills, both written and verbal
Flexibility to cover other departmental tasks or assist as required
Good team player
Able to manage difficult conversations

Job Offer