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Halesowen

    Internal Sales Coordinator - Halesowen, United Kingdom - Major Recruitment Oldbury

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    Permanent, Full time Customer Service / Support
    Description

    Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately.

    Please note this role will be office based and IS NOT a remote working or hybrid role

    Duties and tasks will include:
    Completion of RFQ's from customers
    Negotiating with customers regarding pricing/leadtime for orders
    Processing customer orders
    Progressing any customer queries regarding outstanding orders
    Facilitating business reviews with customers
    Maintain regular customer engagement
    Ensuring the system is updated using active price management including margins
    Analysis of customer schedules to ensure stock availability
    Obtaining up to date forecast information for key customers
    Monthly sales forecasting analysis on key accounts
    Creation of commercial invoices and supporting of customer declarations
    Resolving empty bin queries by liaising with customer & purchasing department
    Regular reviews of any invoice exceptions
    Co-ordinate activities with any quality concerns raised by our customers
    Support and collaborate with AR/AP to resolve invoice discrepancies
    Liaise with Warehouse operations to ensure timely fulfilment of customer orders
    Generate customers KPI's as requiredCandidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following:
    Proficient in oral, written, and mathematical skills
    Experience of Microsoft Office package including Excel
    Good time managementParking available. Hours of work are Monday to Friday 8.30am to 5pm.

    INDLS

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