- Work with internal stakeholders to develop and evolve training content for new launches and features on Amazon Devices and Alexa across multiple European locales
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- Use eLearning authoring tools to design and develop online learning experiences such as interactive activities, animated videos, graphics and images, and textbased content
- Create methods to measure and evaluate the effectiveness and impact of training to shape the future of educating on Amazon Devices
- Experience working cross functionally with tech and nontech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience defining and executing program requirements
- Experience delivering training through multiple methods elearning, inperson and trainthetrainer.
- Passion and curiosity about tech products.
- Experience working with bricks and mortar retailers either through channel/trade marketing, field sales, training, account management or retail shop floor experience.
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Bachelor's degree
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Training Program Manager, Amazon Devices - London, United Kingdom - Amazon EU SARL (UK Branch)
Description
Are you passionate about how technology can improve the lives of our customers? We are seeking a Training Program Manager to create knowledgeable, enthusiastic advocates of Amazon Devices across our European retail partners and internally within Amazon to ensure we best serve our customers.
You'll create engaging campaigns to educate and build excitement of Echo, Fire TV, Fire Tablets, Kindle and Alexa products using creative learning methods.
Key job responsibilities
As a Training Program Manager, you will:
You start the day listening to a briefing of a new product launching later in the year - you begin thinking through how to bring the key features and benefits to life and forming a work-back plan.
Next, you have new functionality on Echo which requires communicating to our EU Field Sales organisation - you have created a one-pager and demonstrate over video call to this team.
Lastly, you have agreed with a large retailer a training programme to upskill and engage their staff through an e-learning campaign.
You gain agreement to proceed and start designing the new engaging content.We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
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