- Develop a good understanding of the institute's required systems and be able to share best practices with the team.
- Take the lead on coordinating the implementation of new systems in liaison with relevant supplier account managers.
- Take the lead on coordinating the staff training Programme on new systems, providing expert advice and training to new staff, and creating manuals.
- Supporting users and managers to understand and make the most of our systems.
- Log and troubleshoot system issues, either in-house or in liaison with relevant Supplier Account Managers.
- Escalate necessary fixes or desired innovations to relevant Supplier Account Managers and stay informed on upcoming releases and developments.
- Monitor data quality on systems to ensure accuracy and upload relevant datasets as appropriate.
- Import and extract data from systems used by the Institute and cleanse/manipulate data to present findings to key stakeholders.
- Create data dashboards for easily accessible and reliable information.
- Ensure data is collected accurately, efficiently, and on time; stored appropriately according to current legislation; and easily accessible.
- Cleanse and merge data drawn from various sources, identifying errors and anomalies and investigating as appropriate.
- Design, create, manage and report on surveys.
- Ensure all data records are catalogued and archived accordingly.
- Identify opportunities to improve data to support wider data analysis.
- Monitor and document processes, systems and practices in place for data use.
- Spot opportunities to improve processes and make recommendations to the Head of Operations.
- Collaborate closely with team members and other key contacts across the Institute.
- Build and maintain a thorough understanding of the Institute's offerings to work more effectively with stakeholders across the organisation.
- Provide training to department members to upskill them in the use of department systems to increase self-sufficiency.
- Production of high-quality reports, with the identification of trends and issues as reasonably requested by the Head of Operations or the Chief Executive Officer
- Educated to Degree level.
- Further education or equivalent, especially in data or analytics-related subject.
- Experience with software packages related to own area of specialism.
- Sound working knowledge of standard IT packages, CRM systems and/or databases.
- Knowledge and Experience of HE Sector.
- Ability to interpret and apply guidelines to a specific activity.
- Working knowledge of data analysis and performance/operation metrics.
- Proven experience in a similar role.
- Experience of training/mentoring staff/students to use systems for task efficiency, appropriate data entry and recording.
- Experience of HE VLE's, specifically, Moodle/Blackboard.
- Experience of creating data dashboards to inform decision making.
- Excellent client and stakeholder experience and ability to address a variety of stakeholders.
- Highly developed communication skills.
- Goal-oriented and results driven.
- Excellent time management skills with the ability to organise and prioritise.
- Critical thinking and multi-tasking.
- Good team working skills and the ability to work collaboratively.
- Proactive approach to relationship development with colleagues.
- Meticulous Attention to detail.
- Values led professional.
- High degree of personal and professional integrity and honesty.
- A genuine interest in the success of the Institute.
- Willingness to empower and develop others.
- Demonstrates and models' humility and a desire to keep learning.
- Delivery of high-quality service in your area of specialism.
- Projects delivered on time, on budget and to quality standards and targets.
- May hold vocational qualification.
- Knowledge of Student information systems such as Quercus, or other HE systems.
- Metanoia values and regulations, including Metanoia's social, economic, and environmental responsibilities.
- Metanoia's Equality, Diversity and Inclusion responsibilities and ensure that you engage in the successful implementation of Metanoia's Equality, Diversity and Inclusion Policy; and to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the Institute.
-
Data Manager
2 weeks ago
GreatFind Recruitment London, United KingdomWe are looking for a Data Manager with strong experience working within a school environment This role is an excellent opportunity to take the next step in your career and grow as an individual. Our client is a leading school in the west London area, andthey are offering a salary ...
-
Data Manager
2 weeks ago
Harnham - Data & Analytics Recruitment London, United Kingdom**DATA MANAGER** · **£35,000 - £45,000, Pension, hybrid working, 25 days holiday** · **LONDON BASED** · I'm working with one of the largest research consultancies in the world on a Data Manager position for their social team. This role presents the opportunity to work with unique ...
-
Data Governance/data Management Lead
3 weeks ago
ARC IT Recruitment London, United KingdomOur client, a leading digital marketplace, is currently recruiting a Data Governance Lead who will report directly to the Head of BI and Data Analytics. Building relationships across the data & analytics team as well as with key business data owners, you'll work as part of a team ...
-
Data Management Lead
3 weeks ago
Munich Re Specialty Group London, United KingdomData Management Lead · **Company** · Munich Re Specialty Group · **Location** · London, United Kingdom · At Munich Re Specialty Group (MRSG), individuality and intellectual curiosity is a key driver for our success and innovation. We believe that leveraging a variety of perspecti ...
-
Eloqua Data Manager
2 weeks ago
Mason Frank London, United Kingdom**Eloqua Data Manager** · As the **Eloqua Data Manager**,** your main responsibilities will be taking ownership of the data strategy and technical operations relating to **Data management**.**A main part of the role would be to work with the **Revenue Operations Lead**to help exe ...
-
Data Management Expert
2 weeks ago
Capita IT Resourcing London, United KingdomThis is a really exciting opportunity to be part of a high-profile team at the heart of transforming how the Bank uses its data. The team has visibility across all areas and levels of seniority in the Bank, and this role provides the chance to use your skills and experience to ma ...
-
Data Quality Manager
2 weeks ago
BCT Resourcing London, United KingdomData Quality Manager | Specialist Insurance Firm · London · £70,000 - £75,000 per annum · My client is a Specialist Insurance Firm based in the City of London and they are looking to appoint a Data Quality Manager who can come in and take ownership of their Data framework as part ...
-
Data Management Apprentice
3 weeks ago
M&G plc London, United KingdomJob Summary · - **GMFJ Reference** 248455 · - ** Wages** £26000 per annum · - ** Hours** 37.50 p/w · - ** Location** London · - ** Posted** 04/04/2024 · - ** Possible Start** 02/09/2024 · - ** Status** New Vacancy · - ** Sector** Business & Administration · - ** Employer** M&G In ...
-
Data Management Consultant
3 weeks ago
CAPCO London, United Kingdom**Data Management Consultant** · Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. · We bring: · - Expertise in banking and payments, capital markets a ...
-
Data Insights Manager
2 weeks ago
Service Care Solutions - Criminal Justice London, United KingdomService Care Solutions are looking for a Data Insights Manager to work in London for a Government entity. · **Job Purpose**: · The Senior Data Insights Manager is a role within the IT Service Management department of IDD, reporting into the Head of Service Insights and Improvemen ...
-
Data Resilience Manager
3 weeks ago
LHH Recruitment Solutions London, United KingdomA leading retail Bank is looking for a Data Resilience Manager. · £ per day DOE · Hybrid working model (offices based on City of London) · Contract position · **MUST HAVES**: · **Must have Banking experience and Data Resilience experience** · The role is management of Data resili ...
-
Data Product Manager
3 weeks ago
Harnham London, United Kingdom**DATA PRODUCT MANAGER** · **UP TO £130,000** · **LONDON (HYBRID)** · Harnham is working with a well established client within the Private Equity space on a Data Product Manager position. · **The role** · You will: · - Manage the execution and strategy of several high impact inte ...
-
Data Delivery Manager
4 weeks ago
Data Idols London, United Kingdom**Data Delivery Manager** Data Idols are proud to be working with an iconic global brand to assist them in hiring a Data Delivery Manager as they undertake a digital and data-driven journey that will transform the business. Data is at the heart of the organisation and forms a key ...
-
Data Management Officer
3 weeks ago
Ministry of Defence London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £27,950**Job grade**: · - Executive Officer**Contract type**: · - Permanent**Business area**: · - MOD - Strategic Command - Defence Medical Services**Type of role**: · - Other**Working pattern**: · - Full-time, Job share**Num ...
-
Investment Data Management
3 weeks ago
Ramsey Portia London, United KingdomA leading fund manager is seeking somebody to join their team in the Trade Support department. · **Duties & Responsibilities**: · - Be responsible for the Index, Benchmarks, Constituents and Returns mastering process globally · - Ensure synchronicity between Index mastering proce ...
-
Financial Data Manager
3 weeks ago
Ivy Rock Partners Ltd London, United KingdomIvy Rock is working with a high profile client within the Education sector to recruit a Financial Data Manager on a 12 month FTC. If you are looking for an exciting opportunity to work for a leading name in Higher Education who offer, 2 Days in the officehybrid working, flexible ...
-
Data Insights Manager
2 weeks ago
AEJ Consulting Ltd London, United Kingdom**Overview** · Data Insights Manager - London, Milton Keynes, East Kilbride (Hybrid) · Our client is looking for someone to curate and maintain the IT Service Management Data Model and work with Product Teams and ITSM Capabilities to collate data from across site, ensuring data q ...
-
Data Engineering Manager
3 weeks ago
Harnham London, United Kingdom**Data Engineering Manager** · **Up to £100,000** · **London** · **The Company**: · **This role is with a global organisation who are looking to revamp its data engineering remit. They cover a variety of interesting sectors such as Pharmaceutical, Healthcare, and Financial Servic ...
-
Data Management Lead
4 weeks ago
Ministry of Justice London, United KingdomSalary 1 · - The national salary is £54,358 - £61,585, London salary is £58,847 - £66,670. Your salary will be dependent on your base location · Number of jobs available 1 · - 1 · Detail of reserve list 1 · - 12 Months · Region 1 · - National · City/Town 1 · - National · Building ...
-
Manager, Data Management Associate
2 weeks ago
eFinancialCareers London, United Kingdom**The Role**: Manager, Data Management Associate · **Grade**: ( relevant for internal applicants only ): 10 · **The Location**: New York, NY, Toronto, CA, Centennial, CO, Charlottesville, VA, Virtual East Coast, or London, UK · **The Team**: S&P Global Sustainable 1 is a corporat ...
Systems and Data Manager - London, United Kingdom - Metanoia Institute
Description
Reports to Title: Head of Operations
Business Function/ Sub-Function: Business Support/Operations
Location: Metanoia Institute, 13 North Common Road, W5 2QB and 13 Gunnersbury Avenue, Ealing, London, W5 3XD
Email:
Role Purpose
The Systems and Data Manager will support the needs of the Institute through data-driven decisions and the continuous improvement of business processes and software platforms. The role will support senior members of support departments with the delivery of personnel and student recruitment reports and the data analysis required for continuous improvement. It will also provide support with product management and troubleshooting for the Institute's systems. The role will provide context on the importance of the data presented, identifying trends and insights for all key stakeholders.
Role and Responsibilities
Essential Skills and Experience
Desirable
Other Information
The successful applicant will also be expected to demonstrate their commitment to:
Role Dimensions
Direct Reports: no
Indirect Reports: no
Travel: no
Budget Responsibility: no
How to Apply
To apply for this role, please submit a CV with Cover Letter to via the 'Apply' button above.
Equality, Diversity and Inclusion (EDI)
We believe equality, diversity and inclusion are fundamental to making Metanoia Institute a welcoming, vibrant and successful organisation. We encourage applicants from a range of backgrounds because having a diverse workforce opens up a wealth of possibilities, makes us more creative and accelerates our impact on society.
Our Data Protection Policies
The General Data Protection Regulation (GDPR) 2018 protects the rights of individuals by setting out certain rules as to what organisations can and cannot do with information about people. A key element to this is the principle to process individuals' data lawfully and fairly. Further details on how the Institute processes personal data can be found in the Privacy Notice and Recruitment Data Privacy Statement found on our Data Protection page.
Closing Date: 26 Apr 2024