- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy and communication skills
- Some experience of administration
- Being the first point of call for customers
- Deal with transactions.
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios for the classes in our fitness class timetable & to up hold the general cleaning duties.
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A part time fixed term position – 23 hours
- Industry leading rates of pay - £22,164.61 pro rata
- opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
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Concierge - Manchester, United Kingdom - GLL
Description
GLL is looking for a full time & part time receptionist at Manchester Aquatics Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.
As Receptionist you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Receptionist respond to enquiries converting them into memberships. Reception is often a customer's first port of call; you'll deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you need:
What you'll do:
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: