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    French Speaking Shipping Administrator - England, United Kingdom - RELOcruitment Ltd

    RELOcruitment Ltd
    RELOcruitment Ltd England, United Kingdom

    2 weeks ago

    Default job background
    Description

    Our client, a leading international moving and relocation entity, is now looking to appoint a Move Manager to join their team in the UK, to be based in Kent, primarily working with French speaking clients.

    The Move Manager works closely with clients and assignees in the support of all transportation services related to a move. Primary interface is with the assignees for which the services are being provided as well as the network of supplier partners. This position will provide a single point of coordination for transportation services.

    The ideal candidate must be fluent in French and preferably have experience with freight forwarding or move management / household goods. In addition to this, exceptional customer service skills and experience is vital.

    Principal Accountabilities:

    Move Management:

    Coordinate door to door move include but not limited to;

    • Provision of all move related documents i.e., insurance, customs
    • Arranging of a pre-move survey
    • Conducting phone surveys when appropriate
    • Quoting of move
    • Booking move with approved supplier, i.e., origin, freight, customs, destination, 3rd party
    • Monitoring and tracking of shipment
    • Updating assignee & booker or client at each step of the process
    • Ensuring all claim/insurance details are passed to the claims team
    • Maintain single point of contact throughout move
    • Correct usage of paperwork on all files
    • Ensure data integrity in operational system
    • Reporting
    • Maximise all revenue opportunities
    • Ensure the best possible cost for service being purchased
    • Approval of supplier invoices
    • Preparation of sales invoices
    • Compilation of Rates including Supplier costs & Rates to client
    • Identify new opportunities
    • Provide support to Sales team when necessary

    Requirements:

    Experience:

    • Awareness of assignment challenges in the international marketplace
    • Domestic & Int'l HHG's Forwarding experience

    Skills:

    • Fluent in French
    • Strong organisational skills, time management, and customer service skills
    • Excellent verbal and written communication skills
    • Strong interpersonal skills
    • Consultative, listening, and leadership skills
    • Strong technology skills
    • Negotiation and persuasion capability
    • Maintains effective working relationships
    • Ability to handle multiple priorities and tasks
    • Ability to identify and develop solutions to problems
    • Detail oriented

    This is a fantastic opportunity to grow your career with this industry leading company. Please apply today for further information.

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    Job Overview

    ID:

    1104770

    Date Posted:

    Posted 3 weeks ago

    Expiration Date:

    14/05/2024

    Location:

    Kent

    Competitive

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