- Manage key client relationships: Be the primary contact for assigned accounts, building trust with key decision-makers.
- Drive revenue growth: Identify upsell and cross-sell opportunities to maximize client lifetime value.
- Develop strategic account plans: Set goals, track progress, and monitor key performance indicators (KPIs) for assigned accounts.
- Resolve client issues: Proactively address concerns and find solutions to problems.
- Strategic thinking: Analyse client needs and recommend solutions aligned with their long-term goals.
- Market awareness: Stay up-to-date on industry trends and competitor offerings to ensure your clients have a competitive advantage.
- Negotiation skills: Secure agreements that are favourable for both the client and the company.
- Forecasting and budgeting: Develop accurate forecasts and budgets for assigned accounts.
- Reporting and analysis: Prepare reports on client activity, satisfaction, and key metrics.
- Visit clients approximately three days per week (car allowance available)
The successful Account Manager will need to have/be:- Excellent problem-solving and analytical skills
- knowledge of Excel, Word, Power Point
- Minimum 2 years of experience in a Strategic Account Management or similar role
- Proven track record of exceeding sales targets and achieving business objectives
- Excellent communication, interpersonal, and relationship-building skills
- Ability to work independently and manage multiple priorities effectively
- Demonstrate competence in utilising our Customer Relationship Management (CRM) system and other relevant software programs
In return this Account Manager role will pay a basic of 35K plus uncapped commission and many other benefits.
APPLY for this Account Manager role for more information
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Description
Account ManagerSandbach, Cheshire
In this role, you will be responsible for managing and developing key client accounts, working collaboratively to achieve their business objectives and exceed expectations.
Responsibilities of the Account Manager: