Running Operations Administrator - Manchester, United Kingdom - Destination Sport

Tom O´Connor

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Tom O´Connor

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Description

Running Operations Administrator

Destination Sport Experiences

This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance


Due to some exciting growth we are now looking for an
Running Operations Administrator **to assist with the running of Destination Sport/ Marathon Tours domestic & international operations.

This role involves effective collaboration with Marathon Tours running product managers to successfully run & deliver our extensive portfolio of marathon trips.


This is a varied, hands on role and on a typical day you will;

  • Collect, analyse and process customer event related data and use this to create operational plans
  • Process customer entry information within various event organisers platforms
  • Work with third party suppliers and operational staff to ensure they have the correct information to execute operations plans successfully
  • Prepare event related customer literature and documentation
  • Assist the customer service team with both pre and postsale enquires and bespoke requests
  • Assist with processing and tracking third party invoices through to payment with our internal finance team
  • Assist our product loading team by providing accurate information to allow the team to get product on sale
  • Occasional contracting
  • Assist with updating our various websites
  • Assist with both domestic and international on the ground operations (occasional weekends)
  • Provide timely & accurate reports on status of event operations
  • Strong communication & interpersonal skills
  • Accuracy within the role
  • Attention to detail
  • Ability to work to deadlines
  • Able to prioritise workload while working within multiple projects
  • Strong organisation skills
  • Ability to analyse data & problem solve
  • Project management skills
  • Foreign language skills would be advantageous (French, German, Spanish & Italian most sought after)
  • Good understanding of Microsoft packages i.e Excel, Outlook & Word

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