- Here at CMap we focus our attention on our People and our Product to enable us to provide our valued clients with an awesome user experience.
- We have an informal, open, friendly, and fun working environment where everyone matters, regular social nights and team outings mean we really can say we work hard and play hard
- A Customer Success Analyst will also be required to escalate more complex problems to relevant areas of the business and collaborate with Account Managers to address outstanding client issues.
- Liaise with Account Managers on outstanding clients issues.
- Flexible working (by prior arrangement)
- 25 days + public holidays + your birthday off
- Professional development
- Statutory pension
- Private medical insurance
- Dental insurance
- Life assurance
- Enhanced parental leave
- Company outings and events
- Free coffee & refreshments
-
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UX Analyst- - Manchester, United Kingdom - Sanctuary Graduates
Description
Join CMap as a Customer Success AnalystRole:
Customer Success Analyst
Start Date:
ASAP
CMap helps project-based companies to win, deliver and manage projects... profitably.
The purpose of the role is to assist our clients by logging and processing telephone calls/queries, offering user guidance and delivering product advice and support.
Competitive salary