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    Analyst / Business Analyst - United Kingdom - First Central Services

    First Central Services
    First Central Services United Kingdom

    3 weeks ago

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    Description
    We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills built on data expertise; But, it's the people inside and outside our business that power us. They make us stand out, help us succeed.

    Our Commercial & Marketing team need a Business Analyst with strong stakeholder management skills to join our team in Haywards Heath, West Sussex .

    You will identify and define target states and outcomes, to support the pillar(s) throughout the execution and realisation of business-change.

    Review current and target business-states, applying business modelling and analytical techniques (e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps
    Provide analytical expertise to support Stakeholders/SME in the definition, documentation and prioritisation of Business Outcomes and themes and their associated benefits
    Provide critical analysis of business outcomes through a variety of techniques, validating and collaborating across teams to refine them into Epics, ready for delivery
    Help resolve competing in-pillar priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
    Instigate, prepare, facilitate and lead meetings, workshops and presentations for a wide range of audiences, demonstrating consistently high qualities of communication and strong powers of influence
    Develop close working relationships with Subject Matter Experts, Heads of Department, Project/Programme Managers and Sponsors to drive decisions
    Identify and assist in prioritising opportunities to streamline business processes
    Support the roll-out of change within the business pillar(s)

    Contribute to the setting of standards and processes for the Business Analysis Community of Practice and ensure these are adhered to and best practice is followed to support a fully agile change and development environment.

    Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
    Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,
    Ability to quickly understand the objectives, structures, operations and policies of a business area
    Demonstrable understanding of a range of Business Analysis and Change Management tools and techniques
    Experience in the analysis of business models, capabilities, value streams, business processes, and organisational structures.
    Knowledge of business process management, workflow and integration methods and tools.
    Strong anticipatory, statistical and information analysis skills
    Proven experience of applying business analysis within an iterative and Agile change framework, ideally in a technical products aligned model
    Ideally an Insurance or financial Services background, although other backgrounds will be considered
    Experienced in facilitating change within a business unit, to include defining/re-engineering existing and new processes as well as the development of new services and products
    Knowledge of a structured yet agile approach to delivering analysis and change
    Minimum of 3 years of experience in Business Analysis
    Business Analysis and/or Business Architecture certification/formal qualification is preferred
    Experienced at building relationships with and managing internal and external stakeholders

    Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Wireframing, Documentation study, Surveys and Process Re-engineering.

    A flexible approach and positive attitude
    Strives to drive business improvements to contribute to the success of the business
    We're happy to discuss flexible working during the recruitment process.

    As part of our Women in Finance Charter pledge, we've committed to having 30% of women in leadership roles by the end of 2023.

    Simply Health Cash plan. Reclaim the cost of your eye tests, dental, physiotherapy and more
    Flexible Bank Holidays
    Eight flexible bank holidays; Electric Car Scheme
    Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
    Flexible Working
    We're flexible; most roles let you mix office and home working.
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