- Previous incident management experience
- Able to demonstrate organising and planning skills
- Previous customer service experience
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In-station Commercial Manager
1 week ago
Venn Group London, United KingdomCommercial Manager - Permanent role · One of our central government clients are seeking a permanent Commercial Manager who will be responsible for ensuring the organisation optimises its commercial opportunities from its train stations including Retail, Food and Beverage, Adverti ...
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Sub-station Construction Manager
1 week ago
Highfield Professional Solutions London, United Kingdom**Sub-Station Construction Manager** · **Location**: London, Frankfurt and Amsterdam · **The Company** · One of the largest Data Centre owner / operators in the world. With a strong presence across EMEA and with recent growth specifically across Western and Central Europe. The co ...
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Station Manager
3 weeks ago
AeroProfessional Ltd Central London, United Kingdom permanentAeroProfessional is supporting our client Magnetic MRO in their search for a permanent Station Manager at their line station in London. · As Station Manager, you are responsible for planning, coordinating, overseeing, and directing the activities for the line maintenance station ...
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Station Manager
2 hours ago
Flightjobs/DVV Media Islington, United KingdomAeroProfessional is supporting our client Magnetic MRO in their search for a permanent Station Manager at their line station in London. As station manager, you are responsible for planning, coordinating, overseeing, and directing the activities of the line maintenance station in ...
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Shift Station Manager
3 weeks ago
Network Rail London, United KingdomAbout Network Rail · Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. This is an exciting time to join Network Rail. We're passionate about great service and commit to our service equation vision by "putting passengers first". Performance, saf ...
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Shift Station Manager
3 weeks ago
Network Rail London, United KingdomBrief Description · The Shift Station Manager manages the day to day performance of the Station team within set resources and budgets, in accordance with the company processes and objectives. · They professionally deliver excellent and consistent customer service - providing an ...
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Shift Station Manager Operations
3 weeks ago
Network Rail London, United KingdomAbout Network Rail · Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. This is an exciting time to join Network Rail. We're passionate about great service and commit to our service equation vision by "putting passengers first". Performance, saf ...
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Assistant Transfer Station Manager
3 weeks ago
Gracecart United Kingdom1 week ago Be among the first 25 applicants · Benefits · Do you have at least five years' experience at a waste management facility, with an understanding of hazardous materials? At Grundon, we're looking for a methodical, organised and calm-under-pressure · Discretionary comp ...
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Store Manager- Victoria Station
1 week ago
CLAIRE'S London, United KingdomStore Manager- Victoria Station (Fixed Term) · Claire's - A Career that's always in style · Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more · Sales ...
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Store Manager- Victoria station
1 week ago
Claire's Inc. London, United KingdomStore Manager- Victoria station (fixed term) page is loaded · Store Manager- Victoria station (fixed term) · Apply locations London, Greater London time type Full time posted on Posted 2 Days Ago job requisition id JR200282 Claire's - A Career that's always in style · Store Ma ...
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Store Manager- Victoria Station
5 days ago
CLAIRE'S London, United KingdomStore Manager- Victoria Station (Fixed Term) · Claire's - A Career that's always in style · Store Manager Opportunity About the Role As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more · Sales ...
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Waste Transfer Station Manager
1 week ago
Reston Waste Management London, United Kingdom Full timeJob Description Reston Waste Management Ltd is a leading waste management and recycling company based in Wimbledon and we are looking for a Transfer Station Manager to help us continue being a leader in the industry. · Reporting to the Director, the Site Manager will be respons ...
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Flagship Duty Station Manager
3 weeks ago
FirstGroup London, United Kingdom Full timeSalary: £47,232 (Plus allowance) · Who are we? · GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million pass ...
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Station Manager
1 week ago
AeroProfessional Gatwick, United Kingdom Permanent, Full timeAeroProfessional is supporting our client Magnetic MRO in their search for a permanent Station Manager at their line station in London. · As Station Manager, you are responsible for planning, coordinating, overseeing, and directing the activities for the line maintenance station ...
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Station Manager
2 weeks ago
AeroProfessional Gatwick, United Kingdom Full timeAeroProfessional is supporting our client Magnetic MRO in their search for a permanent Station Manager at their line station in London.As Station Manager, you are responsible for planning, coordinating, overseeing, and directing the activities for the line maintenance station in ...
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Safety and Compliance Executive
1 week ago
Air France London, United Kingdom**JOB PURPOSE**: · As part of the GBI stations team, the Safety & Compliance Executive supports the Regional Stations Manager (RSM) by ensuring safety & security standards and emergency management are consistently complying with the company's local safety standards and policies. ...
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Station Administrator X2
3 weeks ago
London Ambulance Service NHS Trust London, United KingdomAn exciting opportunity has arisen to take up position as Station Administrator atHomerton(Inner London) andRomford(Outer London). · Pivotal to the effective and consistent delivery of the ambulance service at the heart of the capital, the Station Administrator provides support t ...
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Station Administrator
3 weeks ago
London Ambulance Service NHS Trust London, United KingdomAn exciting opportunity has arisen to take up position as Station Administrator atOval, Croydon andWimbledon. · Pivotal to the effective and consistent delivery of the ambulance service at the heart of the capital, the Station Administrator provides support to the Group Managemen ...
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Commercial Manager
1 week ago
Advanced Resource Managers Limited London, United KingdomCommercial Manager - London - Permanent - £60,000 to £80,000 DOE · Advanced Resource Managers are supporting an award-winning client based in London with the recruitment of a Commercial Manager on permanent basis. · The In-Station Commercial Manager is responsible for ensuring th ...
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L'Oréal London, United Kingdom Jornada CompletaKiehl's Assistant Store Manager · hours per week · "When you love your work and the people you work with, amazing things happen..." · When you love your work and the people you work with, amazing things happen... · Freedom to go beyond, that's the beauty of L'Oréal. · Are you pa ...
Shift Station Manager - London, United Kingdom - Network Rail
Description
About Network RailNetwork Rail operates and maintains the railway infrastructure 24/7 365 days a year. This is an exciting time to join Network Rail. We're passionate about great service and commit to our service equation vision by "putting passengers first". Performance, safety and getting the fundamental basics right, is something we strive for as well as asking ourselves - what can we do to put our passengers and freight users at the centre of everything we do?
There is also a Regional Team which supports Regional Major Programmes & Professional services.
For us, ' Diversity' means recognising differences between people while valuing the contribution they make. ' Inclusion' means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
We value the commitments you may have outside of work and will consider flexible and hybrid working applications.
Be a part of transforming the UK's busiest inter-city rail station, as we go under major changes to our infrastructure and how we operate as a team.
Working as a Shift Station Manager [Customer Experience] you'll play a pivotal role in ensuring we deliver excellent and consistent customer service, managing our Assisted Travel service and working with stakeholders and the local community to provide a transport hub which delivers for our passengers and our neighbours.
This role is working office hours and is not shift based.Although challenging, this is a highly rewarding role where there will be many training and development opportunities and the ability to make real change to the 31 million passengers who use our station each year.
Deliver a positive customer experience for customers at the station.Support and lead as required the management of the station team
Undertake risk assessments and implement arrangements for station activities such as filming and other promotional activities.
Lead the management of employee resources on a day to day and long-term basis, delivering resource contingency plans as necessary.
Support and lead as required the implementation and development of station safety plans, emergency and evacuation plans in liaison with relevant regulatory bodies, initiate safety checks and monitor and audit the activities of station users, implementing and monitoring actions identified to mitigate and control station risk.
Support and lead as required the provision of help, support, training and resources to staff to enable them to discharge their individual responsibilities to the standard required.
Support others in delivering projects that bring customer-led improvements to the station and/or improve the profitability.Act as a positive role model in all matters relating to customer service and health & safety through performance monitoring.
Build relationships with local stakeholders in order to increase the overall customer satisfaction at the station.Compile statistics, compliments and complaints for the period to submit to the station manager.
Ability to gain safety management qualification IOSH/NEBOSH