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    Lettings Property Co Ordinator - United Kingdom - Resource Matters Ltd

    Resource Matters Ltd
    Resource Matters Ltd United Kingdom

    3 weeks ago

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    Description
    My client is a market leading organisation in the Lettings sector. due to their ongoing success and growth they have an opportunity for a Legal Co-ordinator to join their team.
    Administer the Rent Protection and Legal Expenses Insurance Policy i.e.

    to manage the claims process, oversee Litigation and Enforcement Procedures (under the Section 8 & Section 21 notice) for all insured and non-insured Landlords .

    Advice Landlords on Legal matters and help them mitigate their losses; Helps protect the insurance fund, and as a result increases Profit Share and retains Landlords for continued business.

    Ensure clear communication between stakeholders in order to recuperate possession of the property.

    Recover rent & legal claims which have been paid from the RP Insurance policy by enforcing the CCJ's/debts against tenants & guarantors in a timely fashion.

    Administer the RP policy claims inception process i.e. activate, register, investigate, process and settle claims in accordance with policy terms and conditions.
    Deal with queries and concerns in regards to the policy and the way it's designed to operate.

    Responsible for issuing Legal proceedings for possession of the property against tenants who are in breach of their contractual obligations i.e.

    Enter pre-legal protocol and influence landlords and tenants to mediate as per government guidance set out
    Monitoring payments throughout ongoing legal processes
    Ensuring that all landlords who have Insurance are kept up to date with any ongoing legal proceedings
    Prompting and updating non-insured landlords of potential legal action that can be taken against their tenants
    Keeping landlords and tenants up to date through legal processes
    Extensive telephone liaison with landlords and tenants on a daily basis, providing professional advice and customer service at all times

    Individuals will need to take a sensible and pragmatic approach to this role remembering at all times that there is a legally binding tenancy agreement in place which requires the Tenant to pay rent in full and on time.

    Individuals will need to have the ability to negotiate with tenants, guarantors and Landlords to set payment plans for arrears or redirect tenant to seek independent help and legal advice.

    IT Skills required, Microsoft packages including Word and Excel

    Insurance / Lettings Knowledge / Housing Legislation

    Experience within lettings/estate agency is a prerequisite.

    This is a great opportunity to join a progressive company who offer career and personal development in a supportive and positive working environment.

    Basic salary £23 000 plus bonus of up to £2500#J-18808-Ljbffr
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