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    Customer Relationship Manager - Harrogate, North Yorkshire, United Kingdom - Marmion Recruitment

    Marmion Recruitment
    Marmion Recruitment Harrogate, North Yorkshire, United Kingdom

    2 weeks ago

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    Description

    We are searching for a *confident* individual with *excellent attention to detail* to join a growing independent Utilities Supplier as a *Customer Relationship Manager*, based in *Harrogate.*

    All candidates should make sure to read the following job description and information carefully before applying.

    • *£25,000 - £28,000 pa, *dependent on experience
    • 20 Days Holiday (increasing by 1 day per year of service up to 25 days) + Bank Holidays
    • 5 Days Full Sick Pay after probation (paid in addition to salary if not used)
    • Excellent *Training & Development *Opportunities
    • 37 hours per week, *1:30pm finish on Fridays*

    *THE ROLE*


    This role offers an exciting opportunity for the successful candidate to have a direct impact on the future of our client's business. You will be responsible for managing a portfolio of clients and as you'll be responsible for the growth of our client's accounts, we are searching for an individual who can quickly and easily build rapport with senior stakeholders.
    • Your key responsibilities will include:*
    • *Pricing new business contracts* and *onboarding new customers.*
    • Managing your portfolio of accounts whilst *maximising retention levels and revenues.*
    • Liaise with clients, suppliers and partners via email and telephone.
    • Working with clients and suppliers to *resolve queries* such as billing issues, contract issues and other discrepancies.
    • *Collecting and recording* accurate information into the *CRM system* for future reference.
    • *Supporting the Operations Manager and Sales Manager* with other business critical functions.
    • Operating to strict processes and *adhering to industry regulations.*
    • Skills and Experience:*
    • 1-2 years' *account management or sales experience,* preferably in a B2B environment.
    • Experience within the Energy Industry (preferred).
    • An ability to manage *a high workload* whilst prioritising tasks in what can sometimes be a high-pressured environment.
    • *Strong IT skills* (including Microsoft Excel & Word).
    • Outstanding *attention to detail*.
    • A *confident, enthusiastic*, and friendly personality, with a *forward-thinking and innovative attitude.*
    • *Self-motivated* with a *huge appetite* to learn.
    • Punctual with solid *time-keeping skills.*
    • *Are a UK resident and unrestricted right to work in the UK.*

    *OUR CLIENT*


    Our client is a leading provider of innovative solutions within the utilities sector, dedicated to delivering exceptional service and value to its customers. With a commitment to sustainability and reliability, our client has established a reputation for excellent in providing energy, water and environmental services across various industry sectors.
    • If you would like to join a team that is passionate about making a difference, committed to excellence and dedicated to shaping the future of the utilities industry then please apply today. Alternatively, to discuss the role further please contact Matt Pallister or Lewis Ledger on: | | ._
    • *Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.*_
    Job Types: Full-time, Permanent
    Pay: £25,000.00-£28,000.00 per year
    Benefits:
    • Company events
    • Company pension
    • Free parking
    • On-site parking
    • Work from home
    Schedule:
    * Monday to Friday
    Ability to commute/relocate:
    * Harrogate, North Yorkshire: reliably commute or plan to relocate before starting work (preferred)
    Work authorisation:
    * United Kingdom (required)
    Work Location: In person
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