Jobs
>
Wakefield

    Learning & Development Receptionist/Administrator - Wakefield, United Kingdom - South West Yorkshire Partnership NHS Trust

    South West Yorkshire Partnership NHS Trust
    South West Yorkshire Partnership NHS Trust Wakefield, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    South West Yorkshire Partnership NHS Foundation Trust has anexciting Receptionist / Administration vacancy for an enthusiastic person tojoin the Learning, Development & Wellbeing Centre. This post is based atFieldhead Hospital, Wakefield.

    The successful applicant will provide efficient administrativesupport and have excellent IT, keyboard and data inputting skills with a keeneye for attention to detail.

    They will require strong interpersonal and customer serviceskills, be able to demonstrate initiative and the ability to organise yourworkload effectively.

    The role will mean that they will be the first point of contactfor the Trusts employees either on the phone or in our reception area. Oursuccessful applicant will be able to demonstrate an effective level ofcommunication skills and strong administration skills including being able toevidence the ability of using Microsoft packages and being responsible fordepartment outlook inboxes.

    You will need to be self motivated and a good team player.

    The post is full time of hours per week and we wouldconsider job share to the right applicants.

    Main duties of the job

  • To be the face of our Learning, Development & Wellbeing Centre
  • Welcoming and directing internal and external customers to the Centre.
  • Taking calls & queries via telephone and departmental inboxes and directing them appropriately.
  • Be responsible for the administration of the Room Booking System
  • Inputting employees attendance onto individuals employee training records prior to reporting deadlines.
  • Maintaining a clean and tidy reception area ensuring communication and display boards are updated timely.
  • Word processing and copy typing of correspondence /reports/ other documents accurately.
  • Support departmental / team meetings taking and transcribing of notes, action trackers and disseminating accordingly.
  • Photocopying/ Scanning/ Filing
  • Monitor and maintain department stationery supplies and support with the ordering of training materials.
  • Reporting faults via Trust maintenance teams.
  • Dealing with the department and centre mail.
  • Managing diaries and inboxes.
  • Supporting the Learning & Development Coordination Team and any other ad hoc duties.
  • Using initiative and problem solving are integral requirement's of this post.

    • About us

    Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

    Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

    We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

    Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

    Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.

    Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.

    We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

    Job description

    Job responsibilities

    Follow and ensure the service is provided inaccordance with well-established policies, procedures, protocols and guidelinesand service delivery plan.

    Demonstrate knowledge of the service to enable the post holder to contribute and informdecision making within the service.

    May work within clinical environmentswhere basic conflict resolution may berequired.

    Work flexiblyto meet the needs of the service.

    Develop and maintain good working relationshipsby being flexible, adaptable, polite, positive and empathetic providing andreceiving routine information.

    Work with sensitivity and have an understanding of the service andissues experienced by users.

    Use effectiveverbal/written communication at all times,incorporating tact, empathy, consideration, courtesy and confidentiality. Respondto others communication difficulties.

    Person Specification

    Qualifications

    Essential

  • NVQ level 2 ( or equivalent level qualification), or, RSA ll
  • Or, be able to demonstrate competency at level 2.

    • Desirable

  • Willingness to undertake further study/development.

    • Experience

    Essential

  • In using Microsoft Word and other Microsoft applications, Excel, Outlook , PowerPoint etc.
  • In using email, maintaining and updating paper and electronic diaries, arranging meetings.
  • In working as an effective team member with minimum supervision.
  • Understanding of the need to maintain strict confidentiality
  • In using a degree of initiative.
  • In organising and prioritising own tasks in order to meet deadlines.

    • Desirable

  • Secretarial/administrative experience.
  • In copy typing /audio typing.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • Of NHS software programmes.
  • In working in a busy environment with competing demands.

    • Special Knowledge/Skills

    Essential

  • Good written communication skills, with the ability to deal with and prepare routine written correspondence.
  • Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
  • In decision-making and prioritisation.
  • Good Customer care skills.
  • Good interpersonal skills.
  • Diversity/Cultural awareness.
  • Resilience to pressure and exposure to emotional/distressing situations.
  • Non-judgemental, empathetic manner.
  • Able to use observation skills to identify potential risks and act appropriately.
  • Demonstrates Trust Values.
  • Able to fulfil the requirements of the Trusts value based induction.

    • Desirable

  • Some Knowledge of Data Protection requirements.
  • Some knowledge of diversity/cultural requirements.
  • Some knowledge of Health & Safety issues and risk identification.
  • Some knowledge of moving & handling issues.

    • Physical Attributes

    Essential

  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

    • Personal Attributes

    Essential

  • Ability to be flexible to meet the demands of the post.
  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • Ability to travel around the Trust as appropriate to role.

    • Training

    Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training and maintain skills.
  • Orchard Croft Medical Centre

    Receptionist/administrator

    1 week ago

    Orchard Croft Medical Centre Wakefield, United Kingdom

    We are looking to recruit a part time receptionist/administrator to join our team. We pride ourselves on being a friendly inclusive workplace offering support and potential for growth. · 1pm - 6pm (1.30pm - 6.30pm on rota basis) · **Duties**: · 1. Greet all patients on arrival en ...

  • Horizon Platforms

    Receptionist / Administrator

    2 weeks ago

    Horizon Platforms Wakefield, United Kingdom

    **Job Title: Receptionist / Administrator**: · **Reporting to: Executive Assistant to the Directors**: · **Location: Head Office**: · **Hours: 40 per week, 7.30am - 4.00pm (5 days per week, onsite)**: · **The Company**: · At Horizon Platforms we are proud to be a leading provider ...

  • Academic Appointments

    Receptionist/administrator

    1 week ago

    Academic Appointments Wakefield, United Kingdom

    Academic Appointments are working alongside a school in the Lupset, Wakefield area who are seeking to appoint a Receptionist/Administrator (Mon - Thurs 8AM - 4PM, Friday 8AM PM) to join their team. · School are looking to work with an individual with strong SIMs experience who ca ...

  • Pennine Camphill Community

    Receptionist Administrator

    3 weeks ago

    Pennine Camphill Community Wakefield, United Kingdom

    **Reception Administrator** · We are seeking a Reception Administrator to join our team at Camphill Wakefield. The role is for a permanent role working on a 52-week contract working 5 days / 37.50 hrs a week. · **Salary**: £25,530.00 · Camphill Wakefield is a specialist further e ...

  • Morgan Sindall Construction

    Receptionist / Administrator

    1 week ago

    Morgan Sindall Construction Wakefield, United Kingdom

    **Full Time 37.5 hours / Part Time hours will also be considered as we acknowledge that one size does not fit all.** · Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients AND be part of the future of cons ...

  • Morgan Sindall Construction

    Receptionist / Administrator

    1 week ago

    Morgan Sindall Construction Wakefield, United Kingdom

    **Full Time 37.5 hours / Part Time hours will also be considered as we acknowledge that one size does not fit all.** · Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients AND be part of the future of cons ...

  • Roomsbooked

    Receptionist/administrator

    1 week ago

    Roomsbooked Wakefield, United Kingdom

    **Job description** · INTERVIEWS WILL BE CARRIED OUT VIA TELEPHONE · **Shifts: 0**hrs per week, 7am - 3pm, 3pm - 11pm, 11pm - 7am · - **This role is for Sickness cover**_ · **_**we are unable to offer set shifts and or days on/off**_ · - Someone fun and hardworking · - A great te ...

  • Funeral Partners

    Receptionist/administrator

    4 days ago

    Funeral Partners Wakefield, United Kingdom

    We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. · Our people are key to our success, they bring a wealth ...

  • G3 Remarketing Ltd

    Receptionist/administrator

    1 week ago

    G3 Remarketing Ltd West Yorkshire, United Kingdom

    **ABOUT G3 VEHICLE AUCTIONS** · Established in 2009, G3 Remarketing t/a G3 Vehicle Auctions Limited is one of the UK's fastest growing vehicle remarketing and disposal management specialists. · With a new purpose-built industry leading facility which launched in January 2021, the ...

  • Roomsbooked

    Receptionist/administrator

    5 days ago

    Roomsbooked Wakefield, United Kingdom

    **Job description** · INTERVIEWS WILL BE CARRIED OUT VIA TELEPHONE · **Shifts: 0**hrs per week, 7am - 3pm, 3pm - 11pm, 11pm - 7am · - **This role is for Sickness cover**_ · **_**we are unable to offer set shifts and or days on/off**_ · - Someone fun and hardworking · - A great te ...

  • New Southgate Surgery

    Receptionist/administrator

    2 days ago

    New Southgate Surgery Wakefield, United Kingdom

    We are looking for full or part time hours to compliment our existing admin team. The person appointed to this position will be required to undertake a wide range of reception duties and support the Practice team. They will assist in the day to day running of the office. Clerical ...

  • Henley Group

    Receptionist/administrative Assistant

    2 weeks ago

    Henley Group Wakefield, United Kingdom

    Henley Group are looking for an outgoing, detail orientated and energetic administrative receptionist to join our expanding team, as this is a customer/client facing role a polite, personable manner is a must. Below are a list of responsibilities within the role · **Responsibilit ...

  • Chapelthorpe Medical Centre

    Medical Administrator/receptionist

    2 weeks ago

    Chapelthorpe Medical Centre Wakefield, United Kingdom

    We are looking for a motivated individual with excellent interpersonal & communication skills. Previous experience in an NHS clinical setting preferred. · **Job Type**: Part-time - 30hrs · **Salary**: £10.90 per hour · Schedule: · - Monday to Friday · **Job Type**: Part-time · ** ...

  • AMS Accountants

    Receptionist/administrator

    3 weeks ago

    AMS Accountants Dewsbury, United Kingdom

    **About us** · AMS Accountants is a small business in DEWSBURY. We are professional. · Our work environment includes: · - Modern office setting · **What we are looking for**: · We are an accounting firm in Dewsbury. We are looking for an administrative assistant/receptionist. Thi ...

  • CarSupermarket

    Receptionist/administrator

    3 weeks ago

    CarSupermarket Hessle, United Kingdom

    **Are you an **Administrator that is passionate about Customer Service?** · **We will offer you**: · - An hourly rate of £10.99 · - 6 weeks annual leave (rising with length of service) · - Training and career development · - Pension and health care scheme · - Cycle to Work scheme ...

  • CarSupermarket

    Receptionist/administrator

    2 weeks ago

    CarSupermarket Hessle, United Kingdom

    **Are you an **Administrator that is passionate about Customer Service?** · **We will offer you**: · - An hourly rate of £10.99 · - 6 weeks annual leave (rising with length of service) · - Training and career development · - Pension and health care scheme · - Cycle to Work scheme ...

  • CarSupermarket

    Receptionist/administrator

    1 week ago

    CarSupermarket Hessle, United Kingdom

    **Are you an Administrator that is passionate about Customer Service? we are looking for dedicated individuals to join our team? We pay an hourly rate of £9.61.** · Joining the Car Supermarket team as a Receptionist/Administrator, you will provide support to the whole team by ens ...

  • East Riding of Yorkshire Council

    Receptionist / Administrator

    1 week ago

    East Riding of Yorkshire Council Hessle, United Kingdom

    **The job itself**: · The Consortium Academy Trust is seeking to appoint a Receptionist/Administrator. We are ambitious about the future - creating learning environments and excellence in teaching and learning that provide our children and young people with the best chance at a s ...

  • Riverside Medical Centre

    Receptionist/administrator

    1 week ago

    Riverside Medical Centre Castleford, United Kingdom

    Job Title: Receptionist/ administrator · We are looking for a Receptionist to join our busy, friendly team at Riverside Medical Centre. We require front desk reception cover Monday - Friday, pm. Flexibility is required in times of sickness. We are not able to offer visa sponsorsh ...

  • Yorkshire Ambulance Service NHS Trust

    Receptionist/general Administrative Assistant

    1 week ago

    Yorkshire Ambulance Service NHS Trust Wakefield, United Kingdom

    Two temporary, full-time vacancies have arisen for the Receptionist/General Administrative Assistant role at the Yorkshire Ambulance Service headquarters. These have arisen due to existing taking up secondment roles, currently expected to run until the end of March 2024. · To pro ...