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Service Advisor - Leicester, United Kingdom - Sturgess Motor Group
Description
Service Advisor
£26,000 p/a basicsalary with an OTE of 32,000 p/a (uncapped).
We have anexciting opportunity to strengthen the team at our Aylestone Road site.
You will have thechance to work in a busy, fast-paced and challenging environment that willdemand the best customer journey experience and knowledge you can bring.
You willdemonstrate great product knowledge and show passion in delivering exceptionalcustomer service, as well as having excellent communication skills to provide aseamless service to our customers.
It isn't essentialto have Automotive experience, as long as you have a great attitude, we canprovide you with the right training.
Service AdvisorRole
· Greetingcustomers in a prompt and courteous manner;
· Checking incustomer vehicle arrivals;
· Liaising withthe workshop to provide customers with timely progress updates;
· Advise onadditional work required;
· Provide afirst-class handover with full invoice and work explanation.
Hours
Monday – Friday,08:00 – 18:00 with an hour for lunch. Saturdays on Rota, 08:30 – 13:00.
Salary
£27,662 p/a basicsalary with an OTE of 32,000 p/a (uncapped).
Locations
Aylestone Road,Leicester, LE2 7QN
Location
Aylestone Road, Leicester, LE2 7QN or Cropston Road, Anstey, Leicester LE2 7QN
If you are a great team player, good at multi-tasking and have the drive, talent, character and attitude to give exceptional customer service, this could be the job for you
About Us
The Sturgess Motor Group has a long-established history as a leading car dealer in Leicestershire. Originally founded in 1897 by Walter E. Sturgess, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing.
With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community.
The Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.
A family-run company to this day, members of the Sturgess family are still actively involved in the running of the company. We are a happy, settled and well-motivated team who are totally dedicated to the needs of past, present and future customers.