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Trowbridge

    IT Hardware Support Engineer - Trowbridge, Wiltshire, United Kingdom - C4S Search Ltd

    C4S Search Ltd
    C4S Search Ltd Trowbridge, Wiltshire, United Kingdom

    2 weeks ago

    Default job background
    Description
    Senior Service Desk & End User Computer Engineer
    Full time – 5 days a week onsite
    Performs timely resolution of workstations, mobile, hardware and software problems within SLAs
    ~ Follow-up all processes for use of IT systems
    ~ Conforms to international key IT processes such as support, change and asset management (ITIL)
    ~ Break-fix and support in Microsoft & Mac environment for laptop and desktop
    ~Coordinate with vendors/Contractors for provision of end-user support (eg, Hardware repair, replacement, intervention)
    ~ Help to manage CMDB (Configuration Management Database)
    ~ Provide IT support for on-site and/or off-site events and meetings
    ~ Manage and inventory LAN cabling/racking, coordinate port activations and deactivations.
    ~ Train and mentor junior service desk staff.

    C4S Search connect future tech talent with leading businesses and are always keen to hear from all IT Specialist and what you are looking for#

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